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Trialing 2019

Thread needs solution

OK, I've decided to try out Acronis 2019. I hav just run a full backup to kick thing soff. My PC has two drives: C (SSD technology) and D (traditional spinning disc). For the moment I am using a USB-connected 1TB drive as the destination.

When the full backup finished, I received an email from myself reporting success.

Now, how do I ascertain that both C and D drives were backed up? It's not mentioned in the email report.

The GB total showing in the activity log seems to amount to C drive only.

 

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UPDATE: My first scheduled incremental backup just ran and the emailed report from that specifically states:

Volume 'C:' has been backed up using the Express Backup method.

Volume 'D:' has been backed up using the Express Backup method.

So, it seems the full backup emailed report doesn't mention backed up volumes. I think it should.

Jim, you can double-click on your backup image .tib file on the external drive from Explorer and it will open to show you what was captured by the backup task.

JIm,

I'd agree that it should identify the disk and volumes in the full report if it is doing this in the subsequent incrementals.  All of my physical disks have a separate backup script though and don't have any partitioned so have not experienced this myself.  If it is missing in the full, then please submit feedback through the app, directly to Acronis and include a screenshot of the difference with a reference to this forum thread.

Steve Smith wrote:

Jim, you can double-click on your backup image .tib file on the external drive from Explorer and it will open to show you what was captured by the backup task.

 Thanks, that confirms that both volumes were backed up.

Bobbo_3C0X1 wrote:

If it is missing in the full, then please submit feedback through the app, directly to Acronis and include a screenshot of the difference with a reference to this forum thread.

Will do.

Jim Bowie wrote:
Bobbo_3C0X1 wrote:

If it is missing in the full, then please submit feedback through the app, directly to Acronis and include a screenshot of the difference with a reference to this forum thread.

Will do.

Edit: Tried to contact support but the screen says I need to registration the product. As I'm still trialing it, I guess I'm 'out in the cold' support-wise.

Jim Bowie wrote:
Jim Bowie wrote:
Bobbo_3C0X1 wrote:

If it is missing in the full, then please submit feedback through the app, directly to Acronis and include a screenshot of the difference with a reference to this forum thread.

Will do.

Edit: Tried to contact support but the screen says I need to register the product. As I'm still trialing it, I guess I'm 'out in the cold' support-wise.

Jim, support is available for trial products but you need to select the correct option.

See KB 2705: Technical support for trial versions