Acronis True Image Home 2011 Plus Upgrade 6574

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Posts: 16
Comments: 21

After installing version 6574 ATIH 2011 successfully and trying to upgrade ATIH Plus Pack I get eror message basically saying the installer needs to be restarted. It says I may not have enough privieges? I am running as Admin, Win7 Ultimate with all updates, 6 GB RAM. Any solution for that? Help appreciated.

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Thu, 11/25/2010 - 22:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Regular Poster
Posts: 8
Comments: 200

Uninstall the old Plus Pack first. I couldn't do the upgrade as well. It was failing with the same error message.

Fri, 11/26/2010 - 00:31
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Ludovit and Marc!

Thank you for your comments! Marc, thank you for your assistance.

Dear Ludovit, thank you for finding time to report about the issue. I understand your concern, and will be glad to help you.

Marc can be right, but I would like to avoid guessing in this case. There can be several reasons for the installation rollback, and in order to localize one, we need to obtain diagnostic data.

Please gather

  1. MSI log
  2. Windows System Information

Send this information either to us via PM or to contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Fri, 11/26/2010 - 17:09