Changes to automatic cleanup do not stick
I have a custom backup for which I originally enabled automatic cleanup to store no more than 2 recent versions. After a couple backups, I decided I'd like to change the number of versions to keep. I went in and changed the value, clicked OK, clicked Save. I went in again to verify, and automatic cleanup was completely off. I turned it back on and reconfigured it, saved, etc. Checked again, and again it was completely off. I have tried every automatic cleanup option, and I can not get any of them to stick after I save.
I have tried exiting the program completely after saving and still, my changes do not stick. I've tried all sorts of other things, such as changing the backup method and then changing it back, hoping to find something that will set the 'dirty' flag to get the changes to stick, to no avail.
I'm very frustrated with this software and it looks as if there is nothing to do but delete and recreate the entire job, setting the values to what I want them to be and then figuring I can never change them again.
I've been using this product for a month or so and my confidence is dropping. I'm wondering how I can rely on this software to restore my drive when something this simple and basic does not work.
Ed,
I would concur completely with your solution. If the Backup scheme tab is on top, the settings are saved. If any of the other 3 tabs are on top, the custom cleanup settings cease to exist and the cleanup settings revert to the default which means there is no custom cleanup.
Thanks Ed and Grover. I think I've tried every tab before closing, but I'll try again with your suggestions.
No soap, I'm afraid.
Ed, I would concur completely with your solution. If the Backup scheme tab is on top, the settings are saved. If any of the other 3 tabs are on top, the custom cleanup settings cease to exist and the cleanup settings revert to the default which means there is no custom cleanup.
You got to be effing kidding me right?
Acronis Q&A missed the fact that you have to be on the main page for settings to be saved - vs any other page?
It seems that their Q&A are on a set script and does not deviate from that script - thus in their script they always go back to that page. It is such a poor way to test - as it only has one (or a handful) of correct path(s). I would be firing people if I were in business again and working for Acronis- starting with their head of Q&A... next I would be looking at their design teams. However, it seems the core of it has promise and is very solid... it is the surrounding parts under the GUI that is Acronis's Achilles heal, along with their inability to detect paths through the program that people that that aren't in their damn testing scripts or automation routines.
SAD. Am I bashing Acronis tonight? Yea a little... because I'm tired after all these years of the same stupid idiotic mistakes worth of firing people that commit them over and over year after year and the Q&A department misses them year after year - only responding to the bugs that have been told to Acronis by users - while hundreds (thousands) of other bugs lie waiting (there are formula for determining how many bugs are in a program based upon how many bugs are found and how many lines of code have been actually tested - a basic theory in software engineering and quality assurance methodologies).
It would be fine if this was a first year or even a second year product. It's not. It's also mission critical for many. It's not a full operating system - its a simple backup program that collects files and puts it into an archive that can be split, and then put onto different media - while keeping track of which files were backed up before and which will need to be backed up again based upon options the users choose. It's been around for over 50 years.
To miss where a user has to be on the main page to save the archive size truly - even though in the archive size box it is already saved - is so damn amateur. I don't know whether they are farming this program out of country (I actually hope so because I am afraid to think American software engineerings and quality assurance personnel are this incompetent).
HP