Post-backup script not executed if backup fails
Hi, we have many servers where we setted pre/post-backup scripts where mainly on pre-backup stop one o more services and on post-backup restart them.
Unfortunately we notice that if backup fails does NOT run post-backup script with important services that remain stopped and must be restart manually the next morning causing problems for customers.
I did a fast search but I not found a wait to solve it (except doing them in fixed time scheduler out of backup that is not good).
Is there a way to execute the post-backup script even if backup fails that I not found?
Thanks for any reply and sorry for my bad english.

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Hi, thanks for reply. The pre/post-backup script stop/start services that significantly slow down the backup and/or make the backup fail due to lack of memory (it seems about big storage differences from the snapshot onwards).
Here a screenshot from activity of one backup failed that not had executed post-backup script:
I saw also another important issue, on some backups where there are unexpected case seems block backup for long time (also 20-30 hours before continue or give backup error and terminate), latest weekend I saw it in a total of 7 servers, all with cloud backup, in 3 different clients (therefore not due to the connection of a single customer) 5 failed (and with post-backup script not executed) and 2 completed correctly like this:
Note: 1 had already number of retry in errors settings to 3; so I suppose that change the number of retry and its interval in the backup plan not solves these issue...
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Hello Emilio,
currently, the execution of a post-backup command directly depends on the successful completion of the related backup task. I've added this forum topic as a vote for the existing change request (internal ID for ref ABR-63219)
> block backup for long time (also 20-30 hours before continue or give backup error and terminate)
I'd recommend raising a support ticket for this issue, so that our engineers can look into the situation and help.
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Hello,
Is it possible to have any news on this important feature request ? Thanks !
currently, the execution of a post-backup command directly depends on the successful completion of the related backup task. I've added this forum topic as a vote for the existing change request (internal ID for ref ABR-63219)
I can add my vote to it if necessary.
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Hello Dominique,
added your vote, thank you! Unfortunately, there is currently no ETA we could share, the feature request is still under consideration.
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Hello,
Any news on this ? Is it really not possible to launch a script if the backup fails ?
Thanks !
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Hello Dominique,
I'm afraid we don't have any update to share regarding this request. Currently, the post-command is always executed following the backup task.
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