Error code 0x01350016+0x01350016+0x00A100D4+0x0040002E+0x0004000F
Error code 0x01350016+0x01350016+0x00A100D4+0x0040002E+0x0004000F
I receive the above Error when trying to back up my AD Server. Out of 18 Servers this is the only one with this issue. I have tried setting the backup location to the IP Address and that results in the same error. Logon information for the folder location is corrcet since all other servers backing up to this same location have no issue. Log file can be provided to Support if needed but CANNOT be posted due to confidentiality.
Additional info: (IP, User and Server Information was Redacted with "X")
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"service_process_vsa64_3917","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 22
Module: 309
LineInfo: 0x8D165E86FB819595
Fields: {"$module":"gtob_backup_command_addon_vsa64_3917","CommandID":"8F01AC13-F59E-4851-9204-DE1FD77E36B4"}
Message: TOL: Failed to execute the command. Backing up
------------------------
Error code: 212
Module: 161
LineInfo: 0x0B320396ADFE3EA3
Fields: {"$module":"disk_bundle_vsa64_3917","IsReturnCode":"1"}
Message: Failed to find archive 'XXXX-AD.XX.XXXXX.org-FFE6A3BF-CC32-4CF6-93C9-875A961930F0-54803CB9-9CAC-4B2F-A312-538A03ED30BFA'.
------------------------
Error code: 46
Module: 64
LineInfo: 0x97675718D2B52D1F
Fields: {"user":"ad\\XXXXXX","$module":"disk_bundle_vsa64_3917","path":"\\\\172.xxx.xxx.xxx\\backup\\"}
Message: Failed to open the backup location.
------------------------
Error code: 15
Module: 4
LineInfo: 0xF35F747B3B21FAA5
Fields: {"$module":"disk_bundle_vsa64_3917"}
Message: Canceled.

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Hello
The same happens to me, but I have reviewed the share and re-installed the acronis client again and the same thing happens, any help?
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Hello aklajman,
thanks for posting your question!
Could you please share a full activity log of the failed operation here for analysis? Please follow Overview -> Activities and select a record with this failure, please download this log.
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