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Hello, my name is Rudy and I am attempting to recover the files and folders stored on an external hard drive using Acronis True Image 2014. My computer is an HP Pavilion running Microsoft Windows 7 Professional with Microsoft Office Pro Plus 2007. I performed a files and folders backup recently and at the end, I restarted the computer but forgot to unplug the external HDD. The OS would not boot/start the computer and would only loop during the boot (windows began to open and restart only over and over). After trying everything I knew, I decided reinstall the OS from scratch on a new WD HDD. I installed the Windows 7, activated it, all the Office Programs, printers and programs I could remember having and all have been updated. I now want to move all the files and folders from the Acronis backup to the new system. My question is, Do I have to recover the files and folders in order (by date), or does the last backup contain all the files and folders in their entirety from day one of the disk backup/clone? The user guide doesn't provide this information, or at least, I couldn't find it. I appreciate any and all assistance you can provide.

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Rudy,

Please see the ATI 2014 User Guide: Recovering files and folders for information on the process needed to restore your files and folders.

Note: you should only recover user files and folders, not those belonging to the Windows 7 OS in system folders, as doing so can break the OS.

If you have more than one backup of your files and folders in a version chain, then restoring from the most recent backup will bring back all the files & folders from all earlier backups too.

I forgot to add, do the files and folders backup in Acronis contain email and browser (Goggle) files and folders?

The answer to the above question really depends on what you backed up and what exclusions were in play at the time of the backup?  You would need to check within your backup image to see if your email and browser data is present or not.

Note: If you have ATI 2014 installed in Windows, then you should be able to open the .tib file(s) in Windows Explorer by double-clicking on the file, then browse the contents as you would your disk drive.  You can also use Copy & Paste when browsing the .tib file instead of doing the recovery from the main ATI GUI panels.