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I am having trouble I open trial ver hit activate put in 2011 activate number from invovice it just sits there

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Maybe it does not like the number. Try pasting the number from clipboard using the Control V option. You can highlight the serial number on the invoice and copy it into clipbard and then paste it into the open window. The serial is 60 or 70 some characters. Don't forget to register you serials.

It also needs an available internet line to the Acronis site (if my understanding is correct).

What you are emcountering is not normal.

One thing you might try is to reinstall the progam.

Start the install program again and choose ins tall. Within a few seconds, you will be provided with a repair option.

Hello brasstownjim and Grover,

Thank you for posting and thank you for your assistance Grover.

brasstownjim, I will definitely assist you.

Can you please let me know the build number of the trial version? Did you install it from a disk that came with the boxed version?

As a workaround, you can remove the trial version from Windows add/remove programs and install the latest build.

Please let me know if you have additional questions.

Thank you.