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File size on backups, depends on where you look at them?

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Wife's PC running ATI 2020 b25510 on a Windows 10 Pro machine.

This is a long story, but the end result right now is the subject that I do NOT understand?

When I looked to clean up the back-up drive, a 4TB WDBBGB0040HBK USB 3.0 drive, I saw this:

Wait, I can't upload a file (.jpg, less than 91Kb) in Firefox or IE?

So let me explain:

Looking at the CLEANUP VERSION screen,

Latest shows as 810GB, older ones of the same backup scenario show around 590GB's?

Looking at the Backup location with Windows Explorer,

Latest shows as 588GB's, older ones show as 584GB's?

Looking at the BACKUP screen on ATI2020 shows at the bottom the 'data' for the last backup. "Data to recover: 666.6 GB". If I add up the individual categories sizes that is what it comes to.

I understand 1024 and 1000 differences, but I can not figure this one out.

Pictures if I could post them would be worth a 1,000 words here probably?

Files I'm trying to upload are valid, "Allowed extensions: jpg," and these are the 3 I'm trying to upload:

01/02/2020 06:05 AM 78,741 Capture.JPG
01/02/2020 06:06 AM 35,408 Capture1.JPG
01/02/2020 06:11 AM 91,289 Capture2.JPG

Any reason I can not?

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Irv, please see my comments in your other post about your wife's computer with the failing disk drive.

There should be no issues with adding images to your post either using the icon to the right of the omega sign (horseshoe shape), or using the File Upload option.

Hmm, I WAS using the icon to the right of the Omega, that failed and then I tried the UPLOAD on the bottom. BOTH failed the same way, switched over to IE (was using Firefox) and same problem existed. However, I just tried it now and it works? Odd?

I'll look at the other thread too.

So back to the size problem, here they are, the captures I couldn't upload (both add and inline) :

What is on the disk now... note the size of the 1/1/2020 file, 810.1GB's

What I see under Windows Explorer, only 588GB's in size.

Lastly, what the Backup page shows for the same backup in size of what it backed up. No where near 800GB's.

Attachment Size
525668-177854.JPG 76.9 KB
525668-177856.JPG 34.58 KB
525668-177858.JPG 30.21 KB

Irv, the only real issue that I can see from your images is that the E-0008.tibx file is missing from the listing which could cause problems here due to the interdependencies with .tibx files.

See my comments in your other post about log files and the problem disk drive.  I am still of the opinion that fixing the failing disk drive should be the number 1 priority here then see how starting a new backup goes and what size of file is produced.

Steve Smith wrote:

Irv, the only real issue that I can see from your images is that the E-0008.tibx file is missing from the listing which could cause problems here due to the interdependencies with .tibx files.

See my comments in your other post about log files and the problem disk drive.  I am still of the opinion that fixing the failing disk drive should be the number 1 priority here then see how starting a new backup goes and what size of file is produced.

Steve, that 0008 file was the Incremental Full and increment backup. I used the CLEAN UP VERSIONS to delete that one, it was 1.2TB's in size. Since I did it that way it should not be a problem, right? Everything else there are FULL which would be basic standalone's, correct?

The failing drive is not part of the backup plan. Not all partitions are backed up either.

The 'usual' failing mode of the drive is on boot. It just didn't power up fast enough... but there are two failing scenario's. One is when the drive doesn't appear to be there. Then a popup from Windows tells her that the swap file is moved to the C: drive as it gets created new on each boot. In that case I reset it and reboot as the drive appears to be OK when I look at it. No problem on the reboot. The other is when the drive drops out during boot, that it the swap file is partially created, then the BSOD appears. Her PC very very rarely uses the swap file, there is enough RAM so it isn't needed. However, if it is and the drive couldn't be read, BSOD, and that happened only once before and that is what I thought wiped out the settings.

I'll get the drive replaced I guess, that will remove any doubt. I wouldn't expect it to have an sort of problem for ATI. The PC operates fine, if it was a bus problem there would be program loading problems I would think?

Irv, please ensure that your backup task Exclusions still includes the following entries:

pagefile.sys, hiberfil.sys and swapfile.sys along with System Volume Information folders

these will add significantly to the backup size if not excluded.

My information may be obsolete, but last I knew, Windows puts its System Restore Points in System Volume Information.  If that is still true, you may not want to exclude System Volume Information if you create System Restore Points.  Finding the restore points gone after doing a recovery can be disconcerting.

You are correct Patrick but MS turns of System Protection by default in Windows 10, so a user has to make a decision to turn it on again and thus also to remove the exclusion if so wishes to preserve that type of data.

Patrick O'Keefe wrote:

My information may be obsolete, but last I knew, Windows puts its System Restore Points in System Volume Information.  If that is still true, you may not want to exclude System Volume Information if you create System Restore Points.  Finding the restore points gone after doing a recovery can be disconcerting.

Patrick, correct, but I don't do that (make Restore Points). I'll recover 'stuff' from the ATI backup if I have to. I'm not doing 'anything' of value (I am retired) on the computer and can even afford to have to start over if I had to.

Thanks anyway.