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Can someone explain - reconfigure

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I check the status of backups periodically but have not done so for a few months because of the apparent reliability of TI 2018. When I checked today I discovered NONE of the backups have been working for one or more months. Selecting any backup got me to the backup job but none were executable and all had the "run now" button replaced with "Reconfigure". What the heck is going on? When I selected reconfigure for the full and incremental backups for the boot disk the backup scheme and method were hosed and had to be rebuilt. For the file backups everything was gone. I ask again, what the HELL is going on????

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Please see forum topic:  True Image 2020 -Backup option settings loss - with hundreds of users reporting issues across ATI 2017 to 2020 versions.  This has now been resolved at the Acronis Dashboard server side but has left many users still to discover that all their backup setting have been reset back to how Acronis would set them in a new default task, with no cleanup, no notifications, etc.