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Shutting down with backup running

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Hi there,

I have ATI 2017 and am considering upgrading, but there's only one problem that I have with 2017 so will only upgrade if it is fixed.

In my version, if a backup is running when I decide to shut-down, then it shows a warning message, stops the backup and shuts down. This is incorrect Windows protocol. It is also intensely annoying if the backup has been running for hours in the background and I simply forgot about it. I would be quite happy to let my computer stay on in that situation. Perhaps selecting the 'shutdown on completion' option if I need to leave.

If I shutdown when a backup is running, it should come up like other programs do, with a message saying that this program is still running and giving me the option to cancel the shutdown.

Has this been fixed in later versions?

Thanks,
PB

0 Users found this helpful

Phil, welcome to these public User Forums.

The behaviour that you describe is controlled by you the user in the Shutdown settings for your backup task - these are found in the Options >> Advanced >> Shutdown panel.

If you elect to stop all backup operations when the system is shutdown, then it does what you told it to do!

Computer shutdown

Location: Options > Advanced > Computer shutdown

You can configure the following options:

  • Stop all current operations when I shut down the computer

    When you turn off your computer while Acronis True Image 2017 is performing a long operation, for example a disk backup to the cloud, this operation prevents the computer from shutdown. When this check box is selected, Acronis True Image 2017 automatically stops all its current operations before shutdown. This may take about two minutes. The next time you run Acronis True Image 2017, it will restart the stopped backups.

  • Shut down the computer after the backup is complete

    If you know that the backup process you are configuring may take a long time, you may select the Shut down the computer after the backup is complete check box. In this case, you will not have to wait until the operation completion. The program will perform the backup and turn off your computer automatically.

    This option is also useful when you schedule your backups. For example, you may want to perform backups every weekday in the evening to save all your work. Schedule the backup and select the check box. After that you may leave your computer when you finish your work knowing that the critical data will be backed up and the computer will be turned off.

Hi Steve,

To quote the great Dr Sheldon Cooper: "I did not know this."

Thank you, you are indeed a legend.

PB

But if you tick the Shut down the computer after the backup is complete option, and you are still working on a completely separate and independent application, does TI tell the computer shut down inappropriately?

I had this scenario where WIN puts up a dialogue (a notification to save unsaved work), and proceeds to shut down after a few seconds if no respose. After being crashed out of Photoshop without a save,  I checked there is no way to interrupt or configure the o/s notification should you be on the phrone or something like that. So quite an important issue here perhaps arround that o/s notification.

Barry Green wrote:

But if you tick the Shut down the computer after the backup is complete option, and you are still working on a completely separate and independent application, does TI tell the computer shut down inappropriately?

If you use the above, then the computer gets shutdown when the backup is finished regardless of what else you are doing!  Only use this if you know it is ok to do the shutdown.