Skip to main content

Managing backups for laptop when I travel

Thread needs solution

One of my LEAST favourite aspects of True Image is that, when I travel and am away from my local NAS, all the daily backups scheduled for the NAS fail (which makes sense) but there is no way to disable this backup for the rest of my trip. I am currently away for a MONTH and every day, True Image complains that the backup failed and I can't turn it off without logging into the NAS Connection ... which I can't do until I get back home.

I normally try to remember to turn off the daily backup schedule to the NAS before I leave, but if I forget, it's going to nag me daily.

Am I missing something? Is there any way to manage the schedule when you are not connected to the drive?

Ed

0 Users found this helpful

Ed, if you are using ATI 2020 (as per this forum) then there is a new Settings option that can be used.

When you click on the 'Set networks' button you will be presented with a list of known networks where you can select your home network for your NAS.  The backup shouldn't run when you are not connected to that preferred network.

The ATI 2020 User Guide: New in this version says -

The 'Wi-Fi Networks for Backup' option helps limit unwanted traffic and prevents backups on metered connections and insecure public networks.

Unfortunately, this option seems to be limited to Wi-Fi connections.  If you connect with an Ethernet cable ATI lets the backup proceed.  Windows associates a network name with the Ethernet connection, and my case that always matches one of the available Wi-Fi SSIDs but ATI doesn't check that network name against the list of acceptable names.  (I suspect the name picked by Windows is the last used Wi-Fi SSID; it uses the name even if the computer currently has no wireless adapter. )

I do indeed use a wired network in my home office that connects tot he NAS. Sounds like this setting wouldn't solve my problem ...

If you do find yourself using a wired connection when away, you could use a short Pre Command batch script to test for your NAS IP address and abort the backup if it isn't found.

@echo off
:: -------------------------------------------------------------------------------------
:: ----- The baseIP should be set to the local device IP address to be checked for -----
:: -------------------------------------------------------------------------------------

set baseIP=192.168.0.29

:: Checking for active baseIP address on local network
:: errorlevel 0 = IP found / 1 = IP not found.

ping -n 1 -l 1 %baseIP% > nul
if %errorlevel%==1 exit /b 1
@echo %baseIP% found active on network!
timeout /t 10
exit /b 0

Another option is to use the Acronis Scheduler Manager (link below) to identify the scheduled backup task to your NAS and remove that schedule entry.

The tasks are shown by their script identifier which can be found via the C:\ProgramData\Acronis\TrueImageHome\Scripts folder contents where you will see one or more .tib.tis XML data files that are created when you create a backup task.

Open each file in Notepad and look for the task name at the top of the file where you will see similar to that below from one of my tasks.

<?xml version="1.0" encoding="UTF-8" ?>
<batch>
    <version>1.0</version>
    <uuid>48EC222B-DE1C-4144-B14E-9C14828BCA70</uuid>
    <display>Win 10 Pro Cloud</display>

The UUID is used by the Scheduler to control the task shown in the display brackets.

The documentation for the Scheduler Manager has examples of how to use it.

Thanks for the options - i will investigate. As a side note, is there a particular reason for why a scheduled task cannot be "paused" or "cancelled" when the actual drive that is the target is not available?  It sounds like we're going through hoops to get around what should be the obvious solution.

p.s. to Steve's last post - I am actually on a wi/fi network while away, but use a wired network when in my home office that connects to the NAS where my normal daily backups are stored. Does that change my options?  I thought the original solution was only if my NAS was connected to my laptop with a wi/fi network while in my office.

If you are on wireless when away, then the first solution in the settings options should be fine for you even if you pick your home wireless as the preferred network so that the one you are using while away is found not to be the correct one to allow the task to run.

Unfortunately, for backup tasks to network destinations, the current design of ATI does not allow for changes to be made unless it can verify the destination is present.  This has been complained about many times by lots of users but so far not addressed by Acronis.