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Daily backup true image scheduled

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Hello everyone. . . I have acronis true image and I have scheduled daily backups to another hard disk. I have activated automatic deletion but when hard disk backup is full it does not delete and an e-mail message that the action is waiting for user interaction. how can i resolve automatic deletion?

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Please confirm that you are using ATI 2020; also the operating system version and build (for example, Windows 10 Pro 64 build 1909. Please advise the exact settings for the backup task; in particular those for automatic cleanup.

Ian

Duplicate of topic here.

sorry i have wrong for duplicate....however also with acronis true image 2018 the same problem. can you send me istruction for resolve problem? i use windows 10 64bit build 1909 and acronis or 2018 or 2020 true image.... i grat before......thanks again

Giancarlo, sorry but we do not have enough information from you to send any instructions to help you?

What are your backup scheme settings, and what have you configured for automatic cleanup?

Screen images of the settings and of your backup files would help?

hi mister Steve....thanks for your help for me. at the time of start this message send into my email:

First Message:

2020-04-20T14:15:02:148+01:00 14672 I00640000: Attributi della copia di riserva del backup: format tib; need_reserve_backup_copy false;

2020-04-20T14:15:02:149+01:00 14672 I00640002: Operazione CASSA avviata con pianificazione.

2020-04-20T14:15:03:667+01:00 14672 I00640000: Attributi della copia di riserva del backup: format tib; need_reserve_backup_copy false;

2020-04-20T14:15:03:671+01:00 14672 I013C0000: Operazione: Backup

2020-04-20T14:15:03:674+01:00 14672 I0064000B: Priorità modificata in Bassa

2020-04-20T14:15:03:807+01:00 14672 I000B03F0: Crea archivio di backup Da:  Disco 1 Al file:        "F:\Salvataggio\CASSA.tib" Compressione:      Normale Escludi:       File corrispondenti alla maschera Criterio di corrispondenza:     hiberfil.sys, pagefile.sys, $Recycle.Bin, swapfile.sys, System Volume Information, *.tib, *.tib.metadata, *.~, *.tmp, C:\Users\CASSA\AppData\Local\Temp, C:\Users\CASSA\AppData\Local\Microsoft\Windows\INetCache, C:\Users\CASSA\AppData\Local\Mozilla\Firefox\Profiles\*\cache2, C:\Users\CASSA\AppData\Local\Mozilla\Firefox\Profiles\*\OfflineCache, C:\Users\CASSA\AppData\Local\Opera Software\Opera Stable\Cache, C:\Users\CASSA\AppData\Local\Opera Software\Opera Stable\Media Cache, C:\Users\CASSA\AppData\Local\Google\Chrome\User Data\Default\Cache, C:\WINDOWS\CSC 

2020-04-20T14:15:03:822+01:00 14672 I000101F8: Operazione in sospeso 173 avviata: 'Creazione dell'immagine della partizione'.

2020-04-20T14:15:09:213+01:00 10464 I00640000: Scrittura della versione completa sul file: CASSA_full_b348_s1_v1.tib

2020-04-20T14:15:11:721+01:00 14672 I000101F8: Operazione in sospeso 173 avviata: 'Creazione dell'immagine della partizione'.

2020-04-20T14:47:02:079+01:00 14672 I000101F8: Operazione in sospeso 173 avviata: 'Creazione dell'immagine della partizione'.

2020-04-20T14:47:17:587+01:00 14672 I000101F8: Operazione in sospeso 173 avviata: 'Creazione dell'immagine della partizione'.

2020-04-20T14:47:44:450+01:00 3288 I00640000: Scrittura della versione completa sul file: CASSA_full_b348_s1_v2.tib

2020-04-20T14:47:44:466+01:00 3288 E00040004: Error 0x40004: Disco pieno.

| livello traccia: errore

| line: 0x1d8eab676a3f6aee

| file: c:\bs_hudson\workspace\723\products\imager\archive\impl\operations\archive_message_callback.cpp:1221

| funzione: TrueImage::Archive::ArchiveMsgWriteCallbackProcessor::ProcessWriteCallback

| line: 0x1d8eab676a3f6aee, c:\bs_hudson\workspace\723\products\imager\archive\impl\operations\archive_message_callback.cpp:1221, TrueImage::Archive::ArchiveMsgWriteCallbackProcessor::ProcessWriteCallback

| Path: F:\Salvataggio\CASSA_full_b348_s1_v2.tib

| $module: ti_demon_vs_15470

|

| error 0x40004: Disco pieno.

| line: 0xc4ab60a831327f56

| file: c:\bs_hudson\workspace\723\core\backup\archive_writer.cpp:382

| funzione: backupmedia::MultiFileArchiveWriter::FlushCache

| line: 0xc4ab60a831327f56, c:\bs_hudson\workspace\723\core\backup\archive_writer.cpp:382, backupmedia::MultiFileArchiveWriter::FlushCache

| $module: ti_demon_vs_15470

2020-04-20T14:47:44:467+01:00 3288 I00040004: Disco pieno.

È necessario liberare ulteriore spazio del disco per continuare. È sufficiente svuotare il Cestino o eliminare i file vecchi.

Per specificare una posizione diversa, selezionare Sfoglia.: Riprova//Annulla//

2020-04-20T14:57:44:851+01:00 3288 I00040004: Disco pieno.

È necessario liberare ulteriore spazio del disco per continuare. È sufficiente svuotare il Cestino o eliminare i file vecchi.

Per specificare una posizione diversa, selezionare Sfoglia.: Riprova//Annulla//: risposta utente:

2020-04-20T14:57:44:855+01:00 14672 E000101F6: Error 0x101f6: Errore in scrittura

| livello traccia: errore

| line: 0x65b5eb7011094700

| file: c:\bs_hudson\workspace\723\processor\diskadm\da_commit.cpp:345

| funzione: DaProcessor::CommitImpl::OnDaError

| line: 0x65b5eb7011094700, c:\bs_hudson\workspace\723\processor\diskadm\da_commit.cpp:345, DaProcessor::CommitImpl::OnDaError

| $module: ti_demon_vs_15470

|

| error 0x70004: Errore in scrittura

| line: 0x9d2de1f088cbc4d8

| file: c:\bs_hudson\workspace\723\core\resizer\backup\stream_wrappers.cpp:64

| funzione: resizer::StreamWrapper::Write

| line: 0x9d2de1f088cbc4d8, c:\bs_hudson\workspace\723\core\resizer\backup\stream_wrappers.cpp:64, resizer::StreamWrapper::Write

| $module: ti_demon_vs_15470

|

| error 0x1e50018: Disco pieno.

| line: 0x1d8eab676a3f6bc9

| file: c:\bs_hudson\workspace\723\products\imager\archive\impl\operations\archive_message_callback.cpp:1440

| funzione: TrueImage::Archive::ArchiveMsgWriteCallbackProcessor::ProcessWriteCallback

| line: 0x1d8eab676a3f6bc9, c:\bs_hudson\workspace\723\products\imager\archive\impl\operations\archive_message_callback.cpp:1440, TrueImage::Archive::ArchiveMsgWriteCallbackProcessor::ProcessWriteCallback

| $module: ti_demon_vs_15470

|

| error 0x40004: Disco pieno.

| line: 0x1d8eab676a3f6aee

| file: c:\bs_hudson\workspace\723\products\imager\archive\impl\operations\archive_message_callback.cpp:1221

| funzione: TrueImage::Archive::ArchiveMsgWriteCallbackProcessor::ProcessWriteCallback

| line: 0x1d8eab676a3f6aee, c:\bs_hudson\workspace\723\products\imager\archive\impl\operations\archive_message_callback.cpp:1221, TrueImage::Archive::ArchiveMsgWriteCallbackProcessor::ProcessWriteCallback

| Path: F:\Salvataggio\CASSA_full_b348_s1_v2.tib

| $module: ti_demon_vs_15470

|

| error 0x40004: Disco pieno.

| line: 0xc4ab60a831327f56

| file: c:\bs_hudson\workspace\723\core\backup\archive_writer.cpp:382

| funzione: backupmedia::MultiFileArchiveWriter::FlushCache

| line: 0xc4ab60a831327f56, c:\bs_hudson\workspace\723\core\backup\archive_writer.cpp:382, backupmedia::MultiFileArchiveWriter::FlushCache

| $module: ti_demon_vs_15470

2020-04-20T14:57:47:407+01:00 14672 E013C0010: Error 0x13c0010: Interrotto per timeout.

| livello traccia: errore

| line: 0x9f2c53c72e8bce57

| file: c:\bs_hudson\workspace\723\products\imager\demon\main.cpp:609

| funzione: main

| line: 0x9f2c53c72e8bce57, c:\bs_hudson\workspace\723\products\imager\demon\main.cpp:609, main

| $module: ti_demon_vs_15470

 

Second Message:

CASSA attivit in attesa dell'interazione utente.

Descrizione:

Informazioni: Disco pieno.

Dettagli: necessario liberare ulteriore spazio del disco per continuare. sufficiente svuotare il Cestino o eliminare i file vecchi.

Per specificare una posizione diversa, selezionare Sfoglia.

 

finally it's not delete backup before of create another. now send into another message photo of schematic backup of my acronis

the last backup is deleted for timeout

if i deleted maually backup the day after it’s all ok, until it fills up again.

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Giancarlo, your log information shows that you are using ATI 2018 build 15470 and confirms that the issue you are seeing is caused because your Destination backup location is full.

You look to be creating only Full backup images but there is no indication of the size of these files or the size of your backup destination?

Acronis do not delete any files until a new full backup has been created successfully, so your automatic cleanup settings need to accomodate this fact.

Personally, I would recommend using the 'Store no more than X recent version chains' instead of using 'Delete version chains older than X days' as the former is easier to understand and to manage.

If you want to post any further logs, please zip the original log file from the C:\ProgramData\Acronis\TrueImageHome\Logs\ti_demon folder (or zip the folder) and post the zip file to the forum using the File Upload option for your topic. 

Please download the MVP Log Viewer tool (link in my signature below) and use this to review the log file for your backup operation.

thanks mister for your reply. how i can apply this?

Personally, I would recommend using the 'Store no more than X recent version chains' instead of using 'Delete version chains older than X days' as the former is easier to understand and to manage.

and about mvp.....you refer to ftrpilots or mvp user and guide?

sorry but i don't understand

 

thanks again

Giancarlo, the option to use 'Store no more than X recent version chains' is found in the settings for Automatic cleanup on your Backup scheme page for your backup task.

You will still need to make room for new files on your Destination location to deal with the disk full error message.