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"Acronis True Image Home has not found any hard disk drives"

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Fresh install of Windows 7, I made a complete disk image from inside Windows and stored it on a USB drive. When booting, using the Bootable Media. Acronis gives me this message:
"Acronis True Image Home has not found any hard disk drives"

I then reboot and run the system utility and get this message:

What does this mean? And is it related to Acronis not finding any drives? (It does find the USB drive though)

Ingvar

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Ingvarius,

Good thing you are trying this recovery CD!

You can see these messages when Linux cannot access/mount a RAID setup (the recovery CD runs Linux). Since the RAID setup you have is operational in Windows, it is a driver issue.

If you RAID setup is software, you will need the Acronis Plus Pack to be able to access them.
If you RAID setup is hardware, you have the following options to try:
- download the latest bootable ISO from your Acronis account, and try with it. This version uses a different Linux kernel and drivers,
- if you have the Plus Pack, create a WinPE bootable. This will run Win7 on your recovery CD and that gives you a better chance to see your RAID,
- contact Acronis Support. They might be able to include the drivers in a bootable ISO for you.

Hi, I use a fresh win7 32 system and have done backups with ATI 2011!
Trying to restore from an new build bootable CD, I get also the message, "Nodrives found"
Starting from win7 all works fine.
If I roll back ATI to 2010 an start from bootCD found my drives but sad to me the Archives are destroid!
If I go back to win7 I can validate the Archives witout problem!
This sounds streange!
I use no RAID disks and want simply read my backups from a SATA drive!
Any idea????
KR
Reinhard

Reinhard,

Donwnload the bootable media from your Acronis account and burn the ISO to a new recovery CD. This contains another kernel and set of drivers that is updated more often.

You can also try the BART PE & SAFE plugins, install them and rebuild your media from ATI. The SAFE option that uses BIOS calls but I don't think it has the USB or SCSI drivers. The BART PE plugin uses windows drivers. That would be your best shot.