Moving On
2021 TI fixes none of the issues I had with 2020. And the Cyber security additions are not wanted or trusted. I bought TI back in 2008 as a backup/restore solution. With the 2021 version, new full disk backup attempts have failed repeatedly without a meaningful error message identifying why. I have no patience to deal with support at this point to try and resolve the issue. Acronis isn't listening to the users and I don't see anything that would lead me to believe this is going to change anytime soon. Based on recommendations of others in this forum, I've found another backup solution that meets my needs. I'll continue to monitor Acronis developments, as my experience with previous iterations of TI (pre 2019) were extremely positive. Hopefully there will be a course correction in the near future.
Agree with both of you. I received an email a week or so back...because I had a open case with 2020. Seems that the recovery WinPE and even the Linux recovery disk would not validate a backup run from the environment. Validation was only usable when brought up through recovery. Emailed numerous times about it. Received messages that they could replicate the issue and would fix...which they never did. They released 2021 and never looked back. Went back to 2019 build 17750 to get full functionality back with the recovery environment. Sad to say that they just threw their hands up with 2020 and released 2021, without fixing the issues wrong in the 2020 version. Don't need .tibx that bad! Hopefully someone will come up with a solid alternative in the next six to twelve months.
I rolled back to before I installed 2021 there is just to much bloat and the extras cost money I don't need cloud service or another Anti Virus program also the new file format should have been fixed in TI 2020 not another version and I always purchase software with a lifetime license I don't like subscriptions.
Problem solved refunded.
The new 2021 is junk. I cannot understand how this passed QA.
1. I installed 2021 over 2020 with the upgrade provided by the software. When I went to browse my backups, all I got was "please wait" in an endless loop. I rebooted and tried again, same thing! so I uninstalled 2021 and reinstalled it from scratch. This time I was able to browse my backups. I set everything up for the options that I normally use and made a new 2021 backup. Stupid me, I decided to do this on 3 computers in the same method, uninstall and reinstall (all licensed of course) and made new backups. Today, I got a nice message saying that it couldn't load the backup with a nice error code. (don't remember exactly the error now that I've uninstall this junk. Of course I took the error code and put it in Acronis website as they say to do and to my suprise, no information on this error.
2. So I decided, lets try to do this with the boot key, I loaded a brand new boot key from 2021 and booted up to try to restore the image like that. After selecting my image and hitting start, it sits and sits on prepairing forever and never progresses.
3. Who asked me if I wanted to install all the rest of the garbage that comes with the software? No I don't want your antivirus solutions / malware stick to what you do best and that is backups (when they work)
4. Acronis completely removed 2020 version from their website and forcing 2021 so downgrading is impossible without trying to find the installer on a non autherize site. Good job!
I've reached out in the past with other issues to Acronis and never had good support. Their answer is always the same, we couldn't find an issue, or we will resolve that and it never happens. Bring back the good old days of the software doing what it was suppose to do and not adding junk that just seems to make every reversion worse and worse.
Adam wrote:
4. Acronis completely removed 2020 version from their website and forcing 2021 so downgrading is impossible without trying to find the installer on a non autherize site. Good job!
Adam, you can download the final ATI 2020 installer here from the official Acronis site without needing to go anywhere else. You will still need your license / serial or have a valid subscription to activate it.
I too have used TI for a number of years. Don't know what they have messed up but 2020 would not create a usable boot media. Tried building on CD, DVD and USB. Tried using the Linux build and the WPE build. Tried using the tool build into TI and downloaded the ISO boot build. In all cases none of the boot media worked. Usually it would start to boot and than lock up at some point. Looked all over for a solution and none was found.
Just upgraded to 2021 hoping that TI had fixed the boot media problems. They are still there. No matter how I build the boot media or what meadia I use, none of them work.
Time to look for an alternative!
MrDirect wrote:I too have used TI for a number of years. Don't know what they have messed up but 2020 would not create a usable boot media. Tried building on CD, DVD and USB. Tried using the Linux build and the WPE build. Tried using the tool build into TI and downloaded the ISO boot build. In all cases none of the boot media worked. Usually it would start to boot and than lock up at some point. Looked all over for a solution and none was found.
Just upgraded to 2021 hoping that TI had fixed the boot media problems. They are still there. No matter how I build the boot media or what meadia I use, none of them work.
Time to look for an alternative!
MrDirect... please read through this forum topic...
https://forum.acronis.com/forum/acronis-true-image-2020-forum/failure-create-working-winre-rescue-media
Perhaps you have the same problem whereby the media builder was getting the wrong WinRE.
I, too, plan to move on from Acronis True Image. I have been using Acronis products since at least 2007 (I can't find records of my first purchase). Every upgrade to a new release of True Image has caused errors that I have spent hours fixing. I have never had to recover anything I have backed up, but my confidence in Acronis' ability to correctly backup and recover are thoroughly shaken. If they consistently provide releases that fail each time I install them, it shakes my confidence that they are capable of producing reliable backup/recovery. After many years of this, I just don't want to debug their software any more.
Upon installing True Image 2021 I had the following errors for different backup tasks (all of which had executed without an Acronis error 7 days before):
- Acronis cloud is full (when I checked, I had used only 3/4 of my capacity. None of my backup tasks require more than 1/8 of my capacity.),
- volsnap error,
- specified file not found (The log mentions a file in a directory that has never existed on my computer-- e:\jenkins_agent).
Time to try to find more reliable backup software.
Well seeing all these issues people have with the new version, i will probably wait a little longer until i install it...
Don't get me wrong, i tried to install it, but it failed during the upgrade process...
I can understand why you guys are moving on. ATI got bloated and unreliable. More and more with each version.
2021 will be the last version i buy if this product keeps going this way, so i am not yet, but soon in the same boat as you.
cheers,
alex
For the moment i am back on TI 2014 and for me doing only file and folder backup it works without issues on Windows 10, version 2004. I am also evaluating CloudBerry and EaseUS as a replacement. I ditched Acronis Cloud some months ago and use Backblaze today. Faster and cheaper and with a broad software support than Acronis Cloud.
It´s sad to see how a good software has became worse for some time now. If this is the route Acronis has decided for the future, iow merging True Image into some bloated security suite no one asked for in the first place i wont be upgrading.
I came to the forum looking for something else, saw the thread title and decided I needed to take a look.
FWIW, I am experiencing none of these difficulties in a TI 2021 upgrade install over TI 2020. I did NOT elect to try the enhanced cyber security features ("Protection->Try advanced protection for free->Try now" button). "Browsing backups" I assume means selecting a backup from the list on the "Backup" pane, Recovery->Files then expand and explore the backup tree. I admit TI 2021 is not fast at producing the tree to traverse, but I don't think it is any slower than it used to be. "Scanning" for existing backups from the "Add Backup->Add existing backup" was crisp and accurate. Seemed to function just fine.
My scheduled backup ran uneventfully. I have set it to "Validate when backup is created" and did not receive any error messages, so I assume it worked just fine.
As for not allowing the computer to sleep, perhaps the backup's "Options" "Schedule->Advanced settings" menu has the "Prevent the computer from going to sleep/hibernate" box checked.
Basically, so far I have not had any problems with TI 2021 (knock wood).
As for the bootable media maker, I have, since 2012 tried to make bootable media and never got it to actually produce something bootable and have not yet tested the current version although I did first uninstall the previous version before installing the separate download of Acronis Universal Restore.
Since TI 2021 appears to run OK on my three machines (a laptop, convertible tablet, and workstation) perhaps the problems cited above are unique incompatibilities with individual configurations or applications that my machines are not running and that information would probably be of interest to Acronis support (which, BTW, I have never had anything other than good luck with albeit by having multiple exchanges with various log files etc. supplied).
I think I am ready to move on too! Mostly because the one huge benefit that I see in 20210 is:
"Added an option to validate only the latest backup version to speed up the regular validation process".
The way it currently works in 2020, without this option, is very time consuming. This should have been an update to 2020 and not touted as a one of the key enhancements 2021. I have no doubt that this was done just so there would be "something" to include in the release notes that looked like a big improvement to the backup tool set. What a let down! You would think registered 2020 users would get a significant break on pricing for updating due to the lack of new features and to get the functionality that should have been in the 2020 version.
I also agree that too much emphasis is being put on trying to create an all-in-one software bundle. Many of us have been using ATI for many years and were satisfied with getting a solid backup software tool set. Since trying to add Cyber security to the mix, I have noticed the backup tool set has not been as solid as it once was...
Oh well! I guess some will stick around and others will move on to new and better things.
Check your email late last year, there was a discount code for upgrade as “compensation” for the server resetting backup specifications - may be enough to change your mind.
Ian
Rick said:
"Added an option to validate only the latest backup version to speed up the regular validation process".
As information, this feature was added to the 2021 product per user request. Many ATI users like validation. In contrast the business product (Acronis Cyber Backup) has validation turned off by default. Validation is a slow process when run on large amounts of data or an entire backup archive. Therefore, validation is only encouraged for use prior to running a restore operation.
Enchantech wrote:Therefore, validation is only encouraged for use prior to running a restore operation.
Interesting statement. If running a restore and the validation comes up bad, then isn't it too late to do anything about it?
My preference for validation is to run it manually as a separate task when I feel the system has time for it. I never run it as part of a backup task.
Bruno,
I agree, just stating what the documentation for Cyber Backup says. I tend to not validate at all. If I have problems with a backup then I have. Generally I will mount backups periodically as I feel that to be a much better indicator of being able to restore a backup than a validation is.
I totally agree with this thread. I have two different PCs and have had trouble with both of them with 2021. On one of the computers, the installation hung and when I tried to cancel it, it corrupted the system to the point that I wasn't even able to do a simple restart. After working for a few hours to get everything disabled and able to reboot the PC, Acronis still won't uninstall. When I try to uninstall, it corrupts the system again.
On my other PC, the installation seemed to go ok but it took over my security settings without asking, something I consider absolutely a deal breaker. And now that PC seems to be slow and jittery (it's been running fine for months and the only change was the upgrade to Acronis 2021. I've tried to disable the Acronis security, a feature that I have no need for nor desire to have installed as I already have a robust security solution. Hopefully, I can get this PC back to some level of performance and stability.
All I want Acronis to do is back up my system to a NAS and occasionally clone a disk.
Enchantech wrote:Rick said:
"Added an option to validate only the latest backup version to speed up the regular validation process".
As information, this feature was added to the 2021 product per user request. Many ATI users like validation. In contrast the business product (Acronis Cyber Backup) has validation turned off by default. Validation is a slow process when run on large amounts of data or an entire backup archive. Therefore, validation is only encouraged for use prior to running a restore operation.
There is no one-size-fits-all when it comes to when a archive should be validate. I prefer to validate the archives ASAP to ensure the file is valid BEFORE I need it for restore. Poor design/peformance of the software should not be one of the determing factors as to when a validation should be performed.
Back to my original concern:
It is my understanding is that this enhancement addresses the 2020 issue in this discussion where the all previous parts of a differential backup are validated each time, not just the most recent differential archive file.
https://forum.acronis.com/forum/acronis-true-image-2020-forum/validatin…
----------------------------------------------------------------------------------
EDIT: I am removing my description of the problem and referring to the link below that more accurately describes the reason for the long validation times. Note the comment from Steve Smith that says" validation in ATI 2020 will scan all version chains for your backup task, not just the most recent chain, which is being reversed in the next ATI version for 2021 to allow the user to decide what to validate. It is this scan of all chains that makes validation so much longer to run!"
https://forum.acronis.com/forum/acronis-true-image-2020-forum/very-slow-validation-please-help
-------------------------------------------------------------------------------------In this case, after creating a full back followed by a differential backup, the only way to validate the differential archive is to first validate the full archive first. If a second differential archive is created, the full back up and the first differential archive must validated before the second differential archive can be validated. In 2020, the second differential can not be validated by itself. So the time to validate a differential backup increases as more archives are added. This is unacceptable.
This "enhancement" allows just the last differential archive to be valid The problem described in the discussion link, was not the way it worked in 2019. It greatly increases the validation time as more archives are added.
I am extremely disappointed this is being touted as a new PAID feature, when it is truly a 2020 bug fix. I am concerned that this is how Acronis is going address important issues like this going forward, sucking customers into the next version just to get bug fixes. It not happening with me. I am getting out now and going with a company that appreciates their customers.
Rick,
You take my post out of context. To clarify, my post reflects what is found in the business product user guide concerning validation. I have no issue with those whom desire to use it and I support the latest ability to validate either the latest backup or the entire chain. This is a good compromise in my opinion to address the user desire for validation that can be done in a reasonable time frame.
I agree with many of the comments ATI 2021 is yet another backward step
TI 2012 through to 2018 were good – did the job without fuss reliably.
Then in 2019 a supposed error appeared and it was recommended to move to 2020.
- backups and validations took forever but even worse getting the recovery list took up to 5 minutes just to display it whereas the list was almost instantaneous previously
- supposedly able to do selective validation – but MY UI does not give any option – either in the manual check or in the “backup options”.
If anyone has a reliable alternative to go to please let everyone know.
Roy Granich wrote:I agree with many of the comments ATI 2021 is yet another backward step
Let's look at the so called improvements in 2021 to see why you might feel this way.
(https://forum.acronis.com/forum/acronis-true-image-2021-forum/acronis-true-image-2021-released)
.tibx archives can now be mounted, moved, renamed, and converted to the .vhd format.
These were all features that worked with the .TIB files in prior versions. However, when the introduced the .TIBX format, these functions were listed as "limitations" in 2020 (https://kb.acronis.com/content/63425),. It was not really a limitation of the archive type, it was just a clever way to say that 2020 was pushed out to customers before the product was completed. And now that the development work is completed, these features become sales points for promoting 2021.
If you look the list of enhancements for Windows, you can see that there are 9 bullet points for the 2021 release notes: https://forum.acronis.com/forum/acronis-true-image-2021-forum/acronis-true-image-2021-released
The first 2 pertain to ATI functionality
- The first two bullets refer to functionality specifically for creating and managing archives. This functionally should have been in 2020 originally or provided as update to 2020 as it was missing from the product.
- The next 3 bullets pertain to the Cloud service. The cloud service is sold as a separate product, not part of the base product. So these enhancements to do no provided value to ATI, it provides value only to the add-on Cloud service product.
- The next 4 bullets pertain to cyber protection. The product is called “Acronis True Image” because the key product is a backup/replication product (well, so I thought) , so these bullets really are not enhancements to the product.
I think the writing is on the wall for the future of ATI when considering that this comment is in the 2010 in BOLD font: https://forum.acronis.com/forum/acronis-true-image-2021-forum/acronis-true-image-2021-released
“Acronis True Image 2021 for Windows has become a cyber protection product with enhanced backup and protection capabilities:"
With that said, I don't see ATI moving forward anytime in the future.
I now just need to figure out how to unsubscribe to this thread.
Stay Safe Everyone!
The name "True Image" doesn't even make sense any more given the additional bloatware that has now been added to it. I won't be surprised if we see a name change in the near distant future to something like "Acronis True Protection" or similar.
I just can't believe that Acronis would take what was once a highly respected disk, partition and file backup restore and management utility and turn it into yet another piece of bloatware that seeks to highjack your entire Windows environment with unwanted inclusions.
All of my disk level backups fail immediately with TI2021. Even new backups. The TIBX file doesn't even get created for new backups. It doesn't matter if the backup folder is on local disk or NAS, the failure is the same.
File & folder level backups are fine.
After much investigation, many TI2021 reinstalls and removal of my AV software, the thing that finally fixed it was installing TI2016. Backups are now working again:-)
I have just cancelled my subscription after 5 years. I now have 3 weeks to find something that works & does just backups...… no Cybersecurity!
I have had issues with files and folders backups as well; I suspect it was because the backup was being scanned by the Protection module; something that did not happen in the last beta.
Well and accurately said Jock.
How many out there just want a simple, efficient file back-up and restore system - like - I don't know - Maybe TI 2015.
Now to get a listing of a file level backup can take 5 minutes or so - I want to restore that change I made an hour ago. 2015 took about 10 seconds
The installer for ATI 2014 was 268 MB, for the latest build 777 MB. Performance for 2021 may have been better if they moved from 32bit to 64bit code. A lot of the problems in performance are self-inflicted - due to the bungled implementation of the bungled new Protection features. On my 6 Core i5-9400 system 58% of CPU was being used when doing a virus scan, plus a significant amount of RAM.
There are some serious underlying problems which Acronis is looking into - I did a long TeamViewer session on Wednesday where they were surprised by what what happening in terms of CPU usage and disk access (nearly 100%).
Ian
Hey Dar, I'm have the same thought process.
On one hand I see all the positive and working restores with Acronis and on the other hand, as somebody wrote, 777mb antimalware monster I never wanted. I got Microsoft AV with TP, i do not need another AV solution. Make it an optional install. I'll still pay for the whole product.
But yes, I think I will check out other vendors over the weekend.
I have been using Acronis backup since 2011 on 2 Windows PCs. I have been very happy with it. It has recovered my PCs when they were trashed by Windows updates and my screwups.
I am currently running 2019 and have no problems. I bought 2020 but have yet to install it. The tibx scheme does not fit with my backup process. I could change my process but I am too lazy. I get daily backups with no problems. It just keeps chugging along.
Now reading this topic on 2021, I don't know what to do in the future. I would like improved ransomware protection but don't want to deal with scary stuff described in this topic.
Maybe 2021 will get 'fixed'.
Cheers
I feel all of your pain's - I've been using ATI since 2005ish, I upgraded to 2021 primarily for the missing features they put back into .tibx as mentioned previously ".tibx archives can now be mounted, moved, renamed, and converted to the .vhd format." , however, I think this is going to be my last version, there is soo much unwanted (for me) baggage I have to deal with. All I want is a simple backup that all it does is backup and maybe a clone a disk every once in a while. Every other thing they have added I have more reliable and lighter solutions for; and I can control it. What has finally made me look elsewhere (EaseUS and Macrium) is that even though I don't use mobile backup or any of the protections their addon services and drivers, they still bog down my system. Why don't they let you prevent that junk from installing if you don't need it? I have resorted to removing the services I don't need, so now it's were it is tolerable for now until I choose a replacement.
To all posters in this topic, we need all users who are unhappy with these new features to make that known to Acronis via the Feedback tool and not just in these forums (which I doubt any of the important Acronis people ever bother to visit!).
Steve Smith wrote:
To all posters in this topic, we need all users who are unhappy with these new features to make that known to Acronis via the Feedback tool and not just in these forums (which I doubt any of the important Acronis people ever bother to visit!).
I have no doubt that Acronis management is aware of our concerns, but they really don't care because all this was planned months ago.
1) A new archive file format is introduced in ATI 2020 that in my opinion, was a good move. However, they left out some functionality for the new archive format that really should have been included in ATI 2020 to provide a complete product. Those features/functionality were then included in ATi 2021 and which were used as a sales tool to entice users to upgrade oi continue their subscriptions.
2) Once customers committed to ATI 2021, Acronis forces the AV software to install, along with the desired back up/imaging software. I intentionally use the word 'forces', because I have no doubt it was done intentionally and with with the intent of using ATI 2021 customers as part of a marketing strategy. With each forced install, Acronis can boast that "the AV software is soooo popular that it had been installed 'X' number of times in 'X period of time' ". They will use those numbers knowing that is only a half-truth, because probably only fraction of 1 percent actually installed the product for the AV software,The vast majority of their customers only installed ATI2021 for backup/image software. Acronis probably expect to eventually make a profit on the AV portion, even at the expense of alienating their current ATI customers.
As you can see, this is all about profits and not at all about the customer experience. The customers I feel bad for the most are the subscribers who were blind-sided by the change in the product direction when they realize that they are now subscribing to AV software.
What I find most disturbing is that Acronis, AFAIK, has not made any statement about our concerns. That shows disrespect for their customer base.
Edit: I really don't think the direction of ATI will change until enough customers voice their concerns with their wallets.
I too am moving on from TI. After the issues with the tibx format and the stuff up with the update to the console last year that messed with scheduled backups, I was already considering a move. Then I struck issues with trying to access old backups of various systems and external storage where TI would fail with a validation error. I attempted to get help from support, but when I would not provide the system logs requested they were unable to help. Why have software that provides an error message with a clickable link, that then shows a web page with unknown error, and then have support say they are unable to help with why the error is occurring. What's the point? The validation failures were largely for backups taken from a bootable USB. Typically I would take these of a hard drive of an old computer that I was disposing off. I am suspicious that the error was actually a limitation of TI to only backup and restore the computer the software was installed on. The clincher is that I now have little confidence in the ability of TI to restore a backup.
I have been using TI since version 8, so it will be a big change. That said I am now only backing up two computers and using Azure for critical files.
I am trialing MSP360 (was Cloudberry) and Cyber Backup. I know, still Acronis, but I was curious to see what a business focused program was like, and while it is expensive, I kinda like the console (not cloud) approach. MSP360 is simpler and seems to work. For example I shut the computers down now after the backup. With MSP360 I just added shutdown /s /t nn as a post command. With Cyber Backup I have to add the complete command line.
I have not considered Easeus because of the corporate ownership.
So most likely I will move to MSP360 after testing backup from a bootable USB. I have a perpetual license for TI 2016 so I can use that for access to old TI backups, hopefully. Just have to restore any tibx format backups first!
And yes, I provided feedback when I uninstalled TI 2020.
Steve,
I sure agree with you concerning providing Aconis Feedback, however, one would think that all of this concern and unhappiness would actually be known to the corporate managers. I feel like they have firmly decided on the path to take and are taking that path no matter what. The most disturbing to me is all the problems with the new software and the forced use anti virus issues.
I have 2020 and 2021 but am not using either for my 2 most important computers. For those I use 2016. Yes, 2016.
I have used 2016 to move to SSD, NVMe and Restore failed disks over the past several years and it always worked. Cloning, oh no...That never seemed to work well when tested with the newer versions and I always fell back to my old reliable 2016 images. It works with both of my important computers which are Intel and AMD and house a combination of HDD, SSD's and NVMe drives. ...and it is a HECK of a lot faster in backup and recovery operations.
Like I said several times for the past few years, Acronis should stick to Backup/Recovery operations and make that rock solid, reliable and Fast. Now I don't just abandon the newer versions but for now I only use them on my test machines.
SteveF
2020 works fine for me. I use their Cloud backup. It's the only way to backup a complete image to the Cloud at an economical price. I use VEEAM Backup and Replication for my local image restores. Their recovery disks require no intervention. Their recovery restores all my partitions in the correct order without intervention. Are you listening Acronis? I didn't think so.
Technogod wrote:...... Are you listening Acronis? I didn't think so.
+ 1 (again!)
Just in case it helps anybody, I have discovered what caused the "main" issue with my ATI 2021 Disk/Partition backups failing.
When I first starting having issues with one of my backups, one of the things I did was uninstall my anti-virus software (Webroot) to rule it out. Pretty soon all of my backups were failing.
I was getting an occasional Nag screen to re-install Webroot (possibly because I clicked the option saying that the uninstall was temporary). I never connected the Nag screen to my backup issue.
What Webroot does (very naughtily) is places a file called "Program" in the root folder of the C:\ drive. It is this file brings up the nag screen. So any programs that do not properly quote the path to executables in "C:\Program Files" or C:\Program Files(x86)" end up running c:\Program - kicking off the nag screen. Meaning they don't run whatever it was they should have (I will be complaining to Webroot about that).
ATI2016 could cope with this, but it seems that ATI2021 cannot. I deleted the program file & my backups have started working.
Of course this doesn't explain the original backup issue. But for now I'll just leave my backups to catch up.
Keith, thank you for sharing your experience with the users here. That behaviour by Webroot is definitely not one that I would have expected to encounter and one to remember in case any other applications employ the same trick!
Another annoying feature (?) with ATI was scheduled tasks to NAS could not be edited, for example to stop the schedule, if the NAS was not available. ATI would ask to test the connection and when this failed, would show the dashboard. I tried to get help from support but there appeared to be no solution. I have tested this with both MSP360 and Cyber Backup and both allow the backup task schedule to be disabled. I do not know if this is changed with 2021.
As an epilogue I forgot to cancel my subscription (Why cancel is not available on the account page is puzzling, and to have to find the original email to click on a link is very cumbersome!) so got billed for another year. I was apprehensive that Acronis would refuse to refund this, but they have, so some kudos for doing the right thing.
As I am moving to MSP360 I will not be in these forums much, so au revoir, and good luck.
Jon
I have been using Acronis True Image for many years have generally been very happy with the product. In case Acronis is listening to this thread I also wanted to chime in about my dislike about them including antivirus software as part of their backup software. If they want to sell an antivirus product, great, make it a separate offering. And if they want to perhaps include it as a free separate product when purchasing True Image, then that is OK too. But don't force me to install it by making it part of the True Image base product. I am currently on True Image 2018 and thought it might be worth considering an upgrade to 2021 at some point. But knowing it would force me to have their antivirus software installed may give me pause.
So what everyone is moving on to? Thinking to do the same instead of eventually being forced to upgrade to more bloated version after my 2020.
There are a few other products mentioned in this thread but I haven’t decided yet. I’ll be happy to continue with the Acronis 2020 version for a year or two but when I do decide to update, it will be to a product that meets my requirements.I won’t be upgrading to a product that forces the developer’s marketing objectives on me.
Mohamed Eltantawi wrote:So what everyone is moving on to? Thinking to do the same instead of eventually being forced to upgrade to more bloated version after my 2020.
I moved on to CloudBerry Backup from https://www.msp360.com and won´t go back to Acronis again.
In ATI 2018 topic here: Ekaterina wrote:
The services active_protection_service.exe and cyber-protect-service.exe specifically are always installed together with the agent. We do have an incoming feature request to exclude Antimalware components from being installed (internal ID for reference RM-1409 Allow Agent installation without Antimalware components). I've added your feedback as a vote for this change, thank you!
I have asked for my vote to be added to this incoming feature request too!
Gosh, folks; thank you so much for this thread! You just saved me $40 in an upgrade fee and $thousands in wasted time.
I always try to buy the best that I can afford and then tend to keep what I buy for a long time. (E.g., my 2000 Merc E320 runs like a top.) But even for my personality, lately I got the sense that ATI 2010 was getting a bit long in the tooth. :-) The "databases" of backups in ATI 2010 are actually text files (not even XML as I recall) which inevitably become corrupt and the UI is full of kindergarten-level problems.
But, you know what? ATI 2010 produces good backup archives, creates proper bootable media, and has allowed me to do image restores more than once. In fact, I once restored my system to a completely new hardware platform! (That took quite a bit of manual work after the restore, to update hardware drivers, etc. but the new system booted.)
Experimenting with such important software as system backup to RAID is so time-consuming that I just spent a couple of hours reading the (largely worthless) PC World, TechRadar, etc. reviews before hitting the Acronis upgrade button. The reviews all say that ATI is the best out there. Unfortunately, upon reading this thread it appears that the commercial reviews are more of a commentary about what is (not) out there than it is about ATI.
So, what to do? In my case, ATI 2010 is not broken; so I will stop trying to fix it. For others, hopefully you have kept the installation files for an older working version. For those new to ATI, I see that there are versions as old as 2015-2016 available on Amazon, etc., assuming that those versions were less bloated and would register. If not, I see that some are Amazon Prime eligible and are refundable.
One would think that (eventually) market forces would converge to either force Acronis to get their act together or to create a new dominant player. Strangely, though, I have been waiting for over a decade for that to happen and no joy. Possibly because today's average user is too busy pecking at their smartphone, creating transient data, to give a hoot about any old data that might get lost.
As for me, old-school rules!