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Boot issues after restore.

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Greetings, All…
I recently had a HP laptop develop display and power issues and had to be replaced. I acquired a new ASUS  laptop. I had a very recent full backup from the failing laptop, so I proceeded to create a problem for my self by acting too quickly without thinking!! I booted with the MVP Win_PE on USB drive, and restored that full backup to the new pc’s drive! My brain never thought about “DISSIMILAR HARDWARE, Universal restore, Etc”.  

Fortunately, the goof-up is not fatal, because the ASUS laptop works fine, except a bit slow at times. I THINK the problem is that due to a mix of system microcode, at some levels, the laptop thinks it is a HP and other times or functions it thinks it is an ASUS!! (opinions welcome). It will not boot normally from sleep, hibernate, or simple shutdown. However, If I do a complete shutdown (hold shift key while doing shutdown) the next boot is normal, and system runs normal.  

My question is, what’s the best way to resolve this?? I don't wish to make things worse!
- A restore from a current back of the ASUS, with  Universal restore?
- Must it be a complete restore, or only certain system microcode files, in what folders?

Sorry for lengthy text, but I wanted to give as much pertinent info as possible!
Thanks for any help…...Robert

 

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First, what version and build of Windows are you using. If you are using Windows 10 then should not need to resort to Universal Restore when using Win PE recovery media.

The most likely culprits are HP utilities that are still running - if you have not already done so you should remove any such utilities. If you have not already done so, you should also install the various Asus utilities that are designed to be used with the notebook. To fully remove the traces of the redundant utilities you may need to use an Uninstaller program - this is not an area in which I have expertise, so cannot recommend the best one to use.

Ian

Thanks, Ian...

It is windows 10. Sorry I failed to mention that! Version 2004 Build 19041.450.

So, the MVP Win_PE tool should have left the ASUS internal system code in place and not replaced it with the HP system code from the backup? OR, was the fact that it was windows 10 that you say should have handled that?

Where do I find those unique HP files to delete them? And, the ASUS files to replace them?

I guess I should I have made a backup of the ASUS before restoring the HP back up to it!!

Thanks....Robert

 

 

Robert, ideally, yes you should have made a backup of the ASUS laptop before doing anything as drastic as overwriting the disk drive with a backup from your HP laptop.

Fortunately, it sounds as if the ASUS laptop is working on Windows 10 albeit with some other issues!

There is no ASUS internal code as such stored on the disk drive, only Windows OS code which has specific device drivers for the ASUS hardware components that may not be using the best drivers after doing a recovery of the image from the HP laptop.

I would recommend opening the Windows 10 Control Panel and going through Programs & Features to identify any HP programs & applications that have been brought across, then uninstall these.  You can also use the main Windows 10 Settings panel and do this from the Apps panel there.

After uninstalling any HP apps / programs, restart the computer to ensure all is removed, then would suggest checking to see how the laptop runs then? 

If necessary, visit the ASUS Support website and check for the latest versions of device drivers used by your laptop, download and install these so that any generic drivers used by Windows are replaced by the correct ASUS drivers.

Thanks, Steve, as always...

It may be a day or two before I have a chance to follow your instructions, but I will at first chance, and report results.

Robert