Scheduled backups only run in background?
I'm a new user of Acronis and just installed the 2021 version. I set a scheduled backup to run daily but I noticed that it never shows when it is running in the foreground. It is all being done in the background. I looked through all the settings and I can't figure out how to change this. I also tired several online searches and cannot find any information on this. Anyone know?
Thanks.
It does not show any Acronis icon in the system tray unless I actually double click the Acronis icon on my desktop and type in my password to allow it to run as administrator which it prompts me for. When I did this, it started running the backup which it is supposed to do at system startup when it misses the one from the prior day. While it was doing this, the icon shows no percentage for completion of the task as you described although I can double click it to open the full program and see what it is doing as you mentioned.
So right now, I am not sure Acronis is doing what it is supposed to do. I missed my backup yesterday so it was supposed to run the backup on startup. But it appears it did not do so since the icon never appeared in my system tray after startup. As I said, I had to double click the desktop icon and then it prompts me to run as administrator so I had to type my password and then once the Acornis program finally loaded, then the icon appeared in the tray and it started to do it's thing. But it is supposed to do that automatically. I shouldn't have to run the full program for it to start the background backup task it was supposed to do.
I'm wondering is it because my windows account is setup as a User instead of Admin and that is preventing Acronis from automatically running the scheduler on startup? Do I need to force Acronis scheduler to always run as admin automatically or something?
Thanks.
Matthew, when you ran the Setup/Installation for Acronis, did you select to Run as Administrator. It must be installed as Administrator so if not, I suggest reinstalling as Administrator.
Yes when I ran the original setup/installation I was logged into my separate Administrator profile in Windows and I installed it from there. But I only use that profile to install programs. For my daily usage I always use my User Profile. If I login to windows with my Administrator account, I can see that the Acronis icon properly appears in the system tray. But when I sign out and then log back in under my user account it does not appear in the system tray.
I tried going into Task Manager, Startup, Compatibility tab and checking off "run as administrator" under the User profile and rebooted but it has made no difference.
Are you sure it's possible to use Acronis with a User Profile in windows? As I said, I definitely installed as an Administrator but it seems because I'm using a User profile it is not working properly.
Matthew, installing from an account with Administrator privileges is not the same as selecting Run as Administrator.
I suggest you uninstall and then install from the admin account using the Run as Administrator option.
Matthew, please see the ATI 2021 User Guide section for System Requirements where it very clearly states:
You need to have administrator privileges to run Acronis True Image 2021.
Hi BrunoC. I finally got around to uninstalling and then reinstalling using "run as administrator". It did not change anything. Same situation, the backups are running in the background when I log into the user profile in Windows but there is no Acornis icon in the system tray so there is no way of knowing what's actually happening, how long the backup has to go before complete, nothing. The only way the icon appears is if I am logged in under the Administrator profile and for security reasons I don't want the rest of my family to have to do that.
Steve Smith: Thanks for pointing out that the user guide states you need to have administrator privileges to run Acronis True Image 2021. So it sounds like the only possible way to run this program correctly in Windows 10 is to change my main User profile to an Administrator profile and do the same for all my family members as well. Of course this will create a security issue in Windows due to the fact that if malware ever gets on the PC it also will have administrator privileges - the very reason why you are supposed to use User profiles in Windows in the first place unless you are installing software or some other similar reason. So it sounds like this is very poorly designed software. The rest of my family isn't skilled with computers - I just wanted a simple way to run a set and forget automated scheduled backup for them that they wouldn't need to worry about or ask me about and to do so without compromising their Windows machines and opening them up to security holes by running admin profiles all the time. I guess that can't be done.
Does this same issue occur with Acronis True Image 2020 as well? If not, is there a way I can downgrade?
Matt, the administrator authority requirement has been the same across all versions of ATI to my knowledge, this is because of the low level access required to capture system files etc.
If ATI is running correctly and the core issue here is that you do not know the current status of active backup tasks, then there has to be alternative methods of checking this, especially as even with the system tray icon, the user has to hover a mouse over it to get information.
Options that you can consider:
Use a simple Pre & Post Command batch file in your tasks that creates a file on the user desktop to indicate that the backup is active, and removes the file when it is finished.
BackupStarted.bat
echo %date% %time% Backup Started >> %userprofile%\Desktop\BackupStarted.txt
BackupFinished.bat
if exist %userprofile%\Desktop\BackupStarted.txt (
del %userprofile%\Desktop\BackupStarted.txt > nul
)
Launch the main ATI GUI which would show task activity and progress.
Use Windows Task Manager to view active tasks, i.e. backup_worker for .tibx backups, else TrueImageMonitor for .tib backups.
Note: I use a freeware desktop application called Moo0 System Monitor that has user adjustable fields that show me when tasks are active.
Matt, I am not sure of what you are trying to accomplish.
Are other family members using their own PCs, or are you referring to them using their own accounts on a single PC? I don't want to make assumptions here.
Do other members of your family need to be aware of the when the backups are running?
Why do you need to see the backup status in real time?