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New ssd card - no access to cloning on acronis

Thread needs solution

Hi, I understood Acronis true image was free to use when you brought a crucial ssd drive.  but it will not accept my crusial serial number and there is no other way to gain access other than trial mode.

Trial mode does not include cloning.

Support is not available. Any ideas please?

Thanks

Pete

0 Users found this helpful

Pete, welcome to these public User Forums.

See KB 2201: Support for OEM Versions of Acronis Products which applies to all OEM versions of ATI supplied with hardware purchases.

Sorry but you need to contact Crucial about any issue with activating the license serial number they have supplied for the free OEM version of ATI.

Please confirm that you are using the version downloaded from the Crusial www site and not one downloaded from Acronis Site - it will not work with the latter.

Ian