Error 0x2160015: A backup error and error: 0x70026: File system is too large for 32-bit version
I am trying to back up my entire PC (which is around 300 GB in size) and it shows these errors:
Is there a x64 bit version so I can fix this problem or how else would I fix this? Thank you.
ATI (all installed Windows versions) are all only 32-bit applications, so the question for this issue is what is your Windows OS? Is this 32-bit Windows or 64-bit?
Associated question: what filesystem is being used for the destination storage drive?
NTFS should have no problem storing files of 300GB and much larger!
FAT32 on the other hand has a max file size of 4GB!
And what is the file system of the source? It looks like a disk backup is being done. Check the file system of each selected partition for the backup. There may be a partition that is incompatible. If so, you could easily just deselect that partition from the backup.
Is the file system being backed up ReFS? If yes that's your problem. ReFS is not compatible with Acronis True Image (not to be confused with ReiserFS).
Steve Smith wrote:
ATI (all installed Windows versions) are all only 32-bit applications, so the question for this issue is what is your Windows OS? Is this 32-bit Windows or 64-bit?
Associated question: what filesystem is being used for the destination storage drive?
NTFS should have no problem storing files of 300GB and much larger!
FAT32 on the other hand has a max file size of 4GB!
Thank you for replying to my message and Merry Christmas. The version of Windows I am running is Windows 10 Professional (x64) Build 19042.685 (20H2) and the file system I am backing up (C) is NTFS and the destination drive is NTFS also.
The drives that are RAW are encrypted with VeraCrypt and I do not know what would be causing this.
John, your log (line 19) seems to imply your are doing a sector by sector backup. This could indicate some problem with the source disk that should be resolved first.
Since you are running with the latest Windows quality update, please see my other post warning of issues with that update when running chkdsk /f. I don't want to recommend you run chkdsk at this time but maybe you have fallen into that issue. Here's another link to information about it...
https://lifehacker.com/how-to-fix-windows-10s-pc-breaking-chkdsk-bug-1845933967
John,
Are you using Storage Spaces? If yes which drives are part of the storage space by disk number?
I have seen RAW disks reported for drives in Storage Spaces with Win 10 20H2 and in most cases you can fix the issue by taking the disk offline and then returning them to online. You should do this from the Disk Management screen. Google it.
BrunoC wrote:John, your log (line 19) seems to imply your are doing a sector by sector backup. This could indicate some problem with the source disk that should be resolved first.
Since you are running with the latest Windows quality update, please see my other post warning of issues with that update when running chkdsk /f. I don't want to recommend you run chkdsk at this time but maybe you have fallen into that issue. Here's another link to information about it...
https://lifehacker.com/how-to-fix-windows-10s-pc-breaking-chkdsk-bug-1845933967
I am trying to copy my entire PC and then reinstall windows so all my applications stay in place & files and other stuff like that.
Enchantech wrote:John,
Are you using Storage Spaces? If yes which drives are part of the storage space by disk number?
I have seen RAW disks reported for drives in Storage Spaces with Win 10 20H2 and in most cases you can fix the issue by taking the disk offline and then returning them to online. You should do this from the Disk Management screen. Google it.
No, these RAW drives have nothing to do with Acronis as they are encrypted & I do not plan to backup those drives.
BrunoC wrote:John, your log (line 19) seems to imply your are doing a sector by sector backup. This could indicate some problem with the source disk that should be resolved first.
Since you are running with the latest Windows quality update, please see my other post warning of issues with that update when running chkdsk /f. I don't want to recommend you run chkdsk at this time but maybe you have fallen into that issue. Here's another link to information about it...
https://lifehacker.com/how-to-fix-windows-10s-pc-breaking-chkdsk-bug-1845933967
I plan to do a PC backup of all my software, photos, etc and then reinstall windows.
Every time I do this it errors out and produces the same log file as the one I started this thread with. Other programs like Macrium work fine.
Thanks for confirming. You say in your original post that you are backing up your entire PC. Is that the option you are taking when you configure your backup? An Entire PC backup means that yo wish to backup all internal drives of your PC, not the entire contents of your C drive. If you have done this then you telling the application to backup all drives.
To backup only your C drive you need to click on the big icon where you see Entire PC which will open a new screen from which you can select Disk and Partitions. Select that and then verify that the application has selected your C drive. Once verified you can continue configuration of the backup task.
Ditto to Enchantech's comments. 'Entire PC' will include your encrypted 'RAW' drives and this is very likely to be the issue here. Click through on the Source panel where it shows 'Entire PC' and then select Disks & Partitions, and select only your main C: disk drive without any other drives and this issue should be gone!
I agree with Enchantech and Steve.
Line 4 of the original log shows the name of the backup task, which in this case looks like a PC name. If you select just one drive and don't manually change the name, the backup task will be renamed to the drive name. I missed that clue.
Steve Smith wrote:Ditto to Enchantech's comments. 'Entire PC' will include your encrypted 'RAW' drives and this is very likely to be the issue here. Click through on the Source panel where it shows 'Entire PC' and then select Disks & Partitions, and select only your main C: disk drive without any other drives and this issue should be gone!
I am waiting for my comment to get approved in the meantime but I will say it again:
I want to do a PC backup (applications, data, pictures, etc) and it said it would take 293.1 GB.
Other third-party programs like 𝖬𝖺𝖼𝗋𝗂𝗎𝗆 work fine while doing this produces the same error.
John, instead of allowing your backup to default to 'Entire PC', click on the Source panel and select 'Disks & Partitions' which will then list all the drives that would get included by using 'Entire PC'. You need to deselect your encrypted RAW drives or else just select the drives that contain all the data to be backed up!
See the ATI 2021 User Guide: Backing up all data on your PC
What is an Entire PC backup?
An Entire PC backup is the easiest way to back up the full contents of your computer. We recommend that you choose this option when you are not sure which data that you need to protect. If you want to back up your system partition only, refer to Backing up disks and partitions for details.
When you select Entire PC as a backup type, Acronis True Image backs up all your internal hard drives in disk mode. The backup contains the operating system, installed programs, system settings, and all your personal data including your photos, music, and documents.
Steve Smith wrote:John, instead of allowing your backup to default to 'Entire PC', click on the Source panel and select 'Disks & Partitions' which will then list all the drives that would get included by using 'Entire PC'. You need to deselect your encrypted RAW drives or else just select the drives that contain all the data to be backed up!
See the ATI 2021 User Guide: Backing up all data on your PC
What is an Entire PC backup?
An Entire PC backup is the easiest way to back up the full contents of your computer. We recommend that you choose this option when you are not sure which data that you need to protect. If you want to back up your system partition only, refer to Backing up disks and partitions for details.
When you select Entire PC as a backup type, Acronis True Image backs up all your internal hard drives in disk mode. The backup contains the operating system, installed programs, system settings, and all your personal data including your photos, music, and documents.
I will try to backup my windows partition and see if this can work.