Error When Booting from Acronis Recovery Disk
Hi, I just got a new Dell G3 3500 Gaming laptop and was trying to boot from a USB drive I created. This is a UEFI bios and I created a RUFUS USB drive init GPT format in NTFS . I start up holding down the PF12 to select a one time boot option and select the USB in the list. I did disable secure boot in the bios as instructed by RUFUS after creating the drive. I get the black and white boot and I select number 1) x64 acronis true image. Then I get the error:
Video Error Setup Error: Error 0x1480006: The Video Framebuffer parameters are invalid.
line: 0xac98503a7af41d1
file: K:/51/loader/efi/video_gop.ccp:552
function: SelectBestMode
$module: bootwiz_efia64_51
Kernel console may work incorreclty.
(the system now hangs and a hold on the power button powers down)
Any help would be greatly appreciated.
I've created these drives before and they have always worked but on legacy bios systems. This is the first time I've tried on the UEFI bios.
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Mark, this issue is known for any systems that have dual video cards installed and also when using the Linux based version of the rescue media.
The options here are to temporarily disable the second video card and use the basic video with the rescue media.
Alternatively, create the Windows PE version of the rescue media, ideally this should be done on the same system after installing ATI as this will include device drivers from the Windows Recovery Environment for the installed video cards etc.
With UEFI BIOS boot systems, it is important that the rescue media is also booted in the same UEFI mode as used by the Windows OS, especially if you have any newer NVMe M.2 SSD drives installed or are using RAID mode.
See topic: Video mode setup error: Error 0x1480006 - HP ProBook 450 G4 - where this has been reported previously but please ignore the suggestions to disable Secure Boot and use Legacy boot on a UEFI system!
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Hi Steve, I have 2 USB 2.0 ports on one side of the laptop and on the other side I have 1 USB 3.1 and one Thunderbolt. I was using the 2.0 ports to create and boot from. These 2.0 PNY USB sticks I was using were failing. Then I used ATI to create a recovery ISO image and that worked fine. If it can create an ISO then it can create a USB (in my opinion), Then I bought a Samsung 3.1 very small (in size) that was 32GB. Plugged it into the USB 3.1 port . Then I continued to use ATI to make a rescue drive and it worked perfect. The PNY 2.0 sticks went to the trash. I did all this before I read your message but I really appreciate your effort in helping. You've helped me before and a vital asset to this community. Thanks, Happy New Year , Cheers!
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Mark, thanks for the update and glad you have got a working rescue media now!
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