TrueImage.exe does not work anymore
I have Acronis TrueImage Home 2010 and Windows 7 (64bit) Ultimate. Every time when I start Acronis One-Click or some other functions in Acronis a pop-up windows appears with the message that TrueImage.exe does not work anymore. No other error message or more specific information is provided. All I can do is to close the programm. I reinstalled it but with no success. Has anybody an idea how to solve this or where to get more information? Thanks.

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There is no difference in the way of starting.
In the meantime I found more error details in the windows system event log:
Name der fehlerhaften Anwendung: TrueImage.exe, Version: 13.0.0.7154, Zeitstempel: 0x4d03a53b
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7600.16559, Zeitstempel: 0x4ba9b29c
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000328bf
ID des fehlerhaften Prozesses: 0x920
Startzeit der fehlerhaften Anwendung: 0x01cbc610eecd9452
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Pfad des fehlerhaften Moduls: C:\Windows\SysWOW64\ntdll.dll
Berichtskennung: 2eedf72c-3204-11e0-9373-00248c916292
Sorry, I have the German Operating System. I suppose it has to do with the ntdll.dll. But I have no idea how to resolve it.
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Dan,
Hello.... If you run "system configuration" are all the "Acronis" (startup\services) boxes checked off? Regards Fred
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My suggestion is to uninstall 2011 using the Acronis cleantool, remove remants using Revo Uninstaller and then reinstall 2011 Build 5519. DO NOT try on online backup but rather just open TI to check that it works
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Sorry for the latest message I meant uninstall 2010 and install the latest 2010 build
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