Problem restoring incremental backup
I experience the following problem with TrueImage Home 11.8105 and Windows 7 64bit at the moment:
Recently I deleted an important file from a harddrive which is monthly backuped by TrueImage in incremental mode.
So I tried to restore the file with mounting the last image. (February 2011)
There are 3 tib files in the backup folder.
However, if I try to open one of them, TrueImage shows only 2 backup points.
Unfortunately it doesn't show the one I require, although the last file was edited in February 2011, too.
Is there any chance to get my data and what is the issue causing this problem?
Regards

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I know, but afaik there aren't any problems creating backups. The restriction is that you can not restore them live in Windows.
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If you cannot mount the image you need, try to copy the TIB file in another destination and then try to mount/double click it. If ATi asks you to specify the location of the volume 1, browse to the first full in the chain, volume 2, to the first incremtal after the full, etc.
If this doesn't work, try with the recovery CD.
If this still don't work, you are probably out of luck.
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If I try this I get either an empty folder or the error message (translated):
"Can not continue the operation, because the image is corrupt or used through another process at the moment."
Going to try to reboot. -edit- Reboot didn't help.
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Does the image you want validate by itself?
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Together with the two other tib-files it seems to. (still 15 minutes to go)
Alone TrueImage reports an error straight at the beginning.
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If this is an incremental, it needs the previous full and incremental(s) to validate. It wouldn't validate alone. Normal.
It is a good sign if it validates, but not a guarrantee a restore would work.
Did you try to restore from the ATI recovery CD of that particular version?
If this backup is a file backup, from the restore wizard, try to navigate to the file you are interested in. Can you select it?
If this is a disk and partition backup, could do try restore it to some external usb disk?
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