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Update to 39216 fails

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Hi. On 2 of my PCs update of TI 2021 to Build 39216 fails. The update after the hint for an available update fails as well if i start it with the manually downloaded version. It starts the process and then it stops short before the word update. Even if i let it run for hours nothing happens and so i have to kill the process within taskmanager. Next time i start TI i  will be shown the update hint again. what can i do to get the update running correctly?

Herbert 

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Herbert, please check that you have no security applications active that could be blocking the update of ATI.  If needed, take the PC offline (disconnect from network) and temporarily disable any security applications then retry the update.

See the following KB documents related to this aspect:

KB 36429: Acronis Software: exclude program folders and executables from antivirus and other security programs

KB 46430: Acronis Software: Making Acronis Products Compatible with Antivirus Software