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Cloning keeps failing

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I am simply trying to clone my OS drive from a 1TB 970 EVO to a 1TB 980 PRO..

I have tried automatic and manual and it won't clone.

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Bo, welcome to these public User Forums.

Please can you confirm which version of Acronis True Image (ATI) you are using - is it ATI 2020 per this forum, or a different version?

Are your two drives of the same physical type, i.e. are both SATA drives, both NVMe drives etc?

What type of PC are these drives being used with?  Laptop / notebook or desktop / tower PC?

How are you attempting to perform the clone operation here?  From within Windows, from the bootable Acronis rescue media?

How are the drives being connected for the clone?

Have you make a full disk backup of the original source drive before starting on clone actions?  If not, then it is highly recommended that you do so - this is your safety net in case of issues arising!

See KB 63226: Acronis True Image 2020: how to create bootable media and KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

ATI for crucial

Both drives are M..2

Connected via motherboard in PC. Gen 4 980 PRO in Gen 4 slot, Gen 3 970 EVO in Gen 3 slot.

Attempting to clone in windows through the clone tool

Backup already made

Seems the  issue occurs when sychronizing with the operating system, I believe that last time i cloned to the 970 EVO, i had a similar issue and a kind of scheduler might have been interfering.

Bo, thanks for the further information.

See KB 2201: Support for OEM Versions of Acronis Products which applies to all OEM versions of ATI supplied with hardware purchases such as ATI for Crucial.

Are your 2 M.2 SSD's from Crucial - the names sound more like Samsung?

I don't have any systems with multiple M.2 slots, so have never attempted to clone between such slots - in fact, have never cloned any NVMe M.2 drives as have always used Backup & Recovery which has worked successfully.

See topic: Steve migrate NVMe SSD where I documented the process that I used when upgrading my laptop NVMe SSD drive using Backup & Restore after booting from Acronis rescue media.

My understanding is that some OEM versions of ATI only support cloning to drives made by the OEM. Not that I have ever needed to use an OEM version of ATI. There may be information on the OEM site about such limitations. Samsung has its own data migration tool - not sure what it does but size suggest it is not an Acronis solution.

Ian