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Nextcloud backup on True Image error

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Dear Community,

I want to make my Nextcloud backup (C:\Nextcloud) on true image. I have an external drive where i make a backup. When i choose Nextcloud folder, its make a backup with seconds with empty folder, but my nextcloud have 10 GB of Data. 

Anyone knows about that, Please share solution with me

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Moin, welcome to these public User Forums.

First question, where is your Nextcloud data actually stored?  Is it physically in your C:\Nextcloud folder, or is the data actually stored on another device either on your own network or another network?

Acronis can only backup local data that is actually stored physically on your source disk drive, and this data must not be locked by another application such as Nextcloud.

Data is physically stored on a server, but it's downloaded locally on C:\Nextcloud also. So how I can check whether data is locked by another application. 

You will need to check the log for the backup operation to see what messages are recorded there about any locks encountered.

There is a new MVP Assistant log viewer tool that has now been made available by Acronis via the Community Tools page.. 

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.