mac error message
I downloaded the mac version of TI 2018 and installed on my mac, it did knot work correctly so I uninstalled, but on rebooting I get the following error: Acronis True Image 11-53-31-266” is an app downloaded from the Internet. Are you sure you want to open it?


- Log in to post comments

I already tried that. It was a bit convoluted but I am pretty sure I did it correctly, but did not work. I can try again if no other suggestions
- Log in to post comments

now I get
cleanup_tool” can’t be opened because Apple cannot check it for malicious software.
This software needs to be updated. Contact the developer for more information.
Chrome downloaded this file on August 10, 2021 from kb.acronis.com.
- Log in to post comments

I can only recommend raising this question in the dedicated ATI for Mac Forum where other experienced Mac users should be able to provide better answers.
- Log in to post comments

The solution is to locate the file in Finder, right click it, select "Open With", answer "Open". It will fail but now you can run it from the terminal and it will work.Joe kRAUS wrote:now I get
cleanup_tool” can’t be opened because Apple cannot check it for malicious software.
This software needs to be updated. Contact the developer for more information.
Chrome downloaded this file on August 10, 2021 from kb.acronis.com.
- Log in to post comments