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File system error on disk after creating a backup file

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Hi to all

I don't use True Image as persistant software but only as Startup disk.

I have received a "file system corruption error" on a disk where i have created a backup file in from True Image startup disk.

These are the steps that i have followed:

- Restart PC from True Image startup disk
- Create a files/folder backup of a DISK 1 (Samsung 970 Pro) as a .tib file in DISK 2 (Samsung 970 Evo)
- Everything goes fine, and i have restarted PC
- On WIN10 i was trying to access DISK 2 and i received a "files system corruption error", and it was not possible to access disk
- i run chkdsk from UI interface and it solves the problem, now i have access to the disk, and everything seems to be fine; the .tib file is present and seems to be ok (see notes below)

I think that True Image does something on the file system, and create the problem.

After i have fixed the file system, the .tib was in "no owner" state, it was impossibile to manipulate it from not administrative account... i have fixed it and everything works.

I was working with 20770 release ot True Image 2020 (now i have created a new startup disk with 38530 version)

What do you think about it?

0 Users found this helpful

Kolopor, welcome to these public User Forums.

Sorry but I have never known any version of ATI to cause any file system errors just by writing a backup image file to a target disk drive.

Your build 20770 version of ATI 2020 was very back level and potentially had a number of known issues that have been fixed in the later builds that followed it!  Build 38530 is the 5th new build after 20770!

38530, 25700, 22840, 22510, 21400, 20770