Skip to main content

Windows Live Mail 2011 Backup, Errors in Eventlog

Thread needs solution

Im using the latest version of TIH2011 on Windows 7 x64.
I set TIH to backup Windows Live Mail every 4 hours. The backup seems to work, but in the event log every 4 hours the same errors appear:

Event ID 489:TrueImageHomeService (5912) WmlDbInstance: Versuch, Datei "C:\Users\Michel\AppData\Local\Microsoft\Windows Live Mail\edb.log" für den Lesezugriff zu öffnen, ist mit Systemfehler 32 (0x00000020): "Der Prozess kann nicht auf die Datei zugreifen, da sie von einem anderen Prozess verwendet wird. " fehlgeschlagen. Fehler -1032 (0xfffffbf8) beim Öffnen von Dateien.

Event ID 455: TrueImageHomeService (5912) WmlDbInstance: Fehler -1032 (0xfffffbf8) beim Öffnen von Protokolldatei C:\Users\Michel\AppData\Local\Microsoft\Windows Live Mail\edb.log.

The only process "using" the edb.log is Windows Live Mail itself.

When WLM is closed backup works without errors, but i don´t wanna close my WLM every 4 hours.

0 Users found this helpful

Hello Michael,

Thank you for posting. I will certainly help you with this issue.

It occurs because Acronis True Image 2011 Home does not support Windows Live Mail from Windows Live Essentials 2011.

As a workaround, you can use Windows Live Mail from Windows Live Essentials 2009. Please check this article for more information.

To receive e-mails about new program updates you can subscribe to our newsletter.

If you have additional questions, please let me know.

Thank you.