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Acronis cloned SSD doesn't boot up. Stuck at "Repairing disk errors"

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I wanted to upgrade my Laptop's internal SSD with a higher storage, So I brought a Crucial SSD which came with the Acronis Cloning software. I cloned the existing SSD to the new SSD through USB NVMe reader.

The cloning was successful, but when I replace the old SSD with the new SSD which contains the cloned data, it doesn't boot up. It's stuck at the initial screen saying "Repairing disk errors. This might take over an hour to complete." I waited for 4 hours but then too it's stuck in the same. Please suggest how I can solve this.

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Joshula, welcome to these public User Forums.

Sorry but the Crucial instructions for cloning are doomed to fail when performed as you have described and using an external USB adapter!

Please see KB 56634: Acronis True Image: how to clone a disk - and review the step by step guide given there.

Note: the first section of the above KB document directs laptop users to KB 2931: How to clone a laptop hard drive - and has the following paragraph:

It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, as Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning.

Personally, I would recommend not using cloning at all - it is an unforgiving process if any mistakes are made and can result in the loss of vital data.

Please make a full Disk backup of your working laptop SSD to an external storage drive before attempting any further operations - this is your safety net!

See forum topic: Steve migrate NVMe SSD where I documented the process I have used multiple times successfully (with screen images). 

The above advice from Steve Smith reflects my own thoughts. Backup and restore is preferable. If you want to persist with cloning make backup first to be on the safe side.

Ian

Hi All

My problem is that I have done exactly what Joshua has done and now I find myself with the "repairing dik error '' issue, would I be right to assume that I have to start again in the right order as stated here: 

2931: How to clone a laptop hard drive

"'It is recommended to put the new drive in the laptop first, and connect the old drive via USB. Otherwise you will may not be able to boot from the new cloned drive, at Acronis True Image will apply a bootability fix to the new disk and adjust the boot settings of the target drive to boot from USB. If the new disk is inside the laptop, the boot settings will be automatically adjusted to boot from internal disk. As such, hard disk bays cannot be used for target disks. For example, if you have a target hard disk (i.e. the new disk to which you clone, and from which you intend to boot the machine) in a bay, and not physically inside the laptop, the target hard disk will be unbootable after the cloning''

If that is the case it would make my new SSD unusable with a unbootable version of Windows. Would the next step be erase data/format (best way to do it?) and start again or is there another way. Any help would be greatly appreciate.

I used : Acronis True Image for Western Digital
Release Date: 9/8/2021

Thanks in advance

Wdl

Wdl, welcome to these public User Forums.

See KB 2201: Support for OEM Versions of Acronis Products which applies to all OEM versions of ATI supplied with hardware purchases.

See forum topic: Steve migrate NVMe SSD where I have documented (with images) the process that I have used multiple times for my own laptops using Backup & Recovery. 

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Robert Smith wrote:

I have got rid of the problem by using startup repair.

Hello Robert!

Thanks for updating the thread.

If you need additional support feel free to contact. 

 
Hey Steve and Team, I hate to re-open a closed thread, but:
 
1) I've had the same problem (and if Reddit is any indication, so have others),
 
2) Using startup repair does NOT seem to work, and 
 
3) Y'all need to get with Crucial, because all of their documentation instructs folks to attach the new drive via USB-to-SATA and then clone using Acronis.
 
And of course--if you buy a new drive, you follow the instructions the manufacturer gives you for that drive. I followed Crucial's instructions, but apparently they are wrong. You're going to continue to get frustrated people on the forums until you get the folks at Crucial sorted out.
 
Or, you know...engineer a less backwards way to do a drive swap.
 
Now back to Wdl's question...assuming that we already did it wrong (which, again, is going to happen a lot)...do we just have to start over? Or is there a faster workaround?
 
 
Steve Smith wrote:

Wdl, welcome to these public User Forums.

See KB 2201: Support for OEM Versions of Acronis Products which applies to all OEM versions of ATI supplied with hardware purchases.

See forum topic: Steve migrate NVMe SSD where I have documented (with images) the process that I have used multiple times for my own laptops using Backup & Recovery. 

I used Macrium Reflect Free to successfully clone a HDD to my Crucial SSD and then swap them. This was after encountering the noted failure using Acronis.

I had absolutely the same problem : clone ok with Acronis true backup, but after disk swap, errors detected, repair procedure, lasting hours and finaly stuck at reboot.

I also was unable to reformat the disk, because when connecting with usb, the disk is visible but unaccessible (with disk management, with diskpart, ...)
I reformated it by using an android device (connect the disk, detected as corrupted, ask for format, and format it)

I gave a try to Macrium Reflect Free Home as i saw the answer in this topic and... it worked well !

Clone OK, swap and reboot, all perfect, nothing to do (i am using windows 10, the disk is a crucial ssd 500mx)

It seems that Acronis true backup has problem with coling some information or dealing with bootable device or i don't know what...

I had absolutely the same problem : clone ok with Acronis true backup, but after disk swap, errors detected, repair procedure, lasting hours and finaly stuck at reboot.

I also was unable to reformat the disk, because when connecting with usb, the disk is visible but unaccessible (with disk management, with diskpart, ...)
I reformated it by using an android device (connect the disk, detected as corrupted, ask for format, and format it)

I gave a try to Macrium Reflect Free Home as i saw the answer in this topic and... it worked well !

Clone OK, swap and reboot, all perfect, nothing to do (i am using windows 10, the disk is a crucial ssd 500mx)

It seems that Acronis true backup has problem with coling some information or dealing with bootable device or i don't know what...