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email notification mentions errors but then says operation succeeded?

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How can the operation succeed when email notification mentions  a litany of errors

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Peter, the email content is based on the Demon log that is created by the backup task, but assuming that this is a Disk backup, all the main meat of the logs is stored in a Backup Worker log.

Please use the MVP Assistant tool to review the Backup Worker log for this task.

Note: Acronis first checks for the existence of a destination file when launching the task and if this is a new task, this will give a similar error before going on to create the destination file!

The latest version of the new log viewer tool is at the link below. 
MVP Assistant update for Acronis Cyber Protect Home Office (Version 1.1.6.0)

If you have Disks & Partitions backups created on ATI 2020 or later using .tibx files, then look in the Backup Worker logs.

If you have Files & Folders backups using .tib files (or Disk backups from earlier versions using .tib files) or using Cloning then look in the Demon logs.

Other logs are shown by the MVP Assistant under the 'Active Logs' heading of the Log Viewer page of the Assistant.

The log files should be zipped to preserve their original file names if sharing in the forums and would need to be less than 3MB in size, otherwise you would need to share the zip file via a Cloud share service such as OneDrive, Dropbox etc.

Thank you Steve , This is an image I am trying to produce from My SSD C: drive to my ssd 2TB external drive I have down loaded and run MVP Assistant .exe .  but trying t extract the information which is relevant is proving very difficult, am probably beyond my abilities, I have now had two attempts in a row to image my C:  failed both timesdrive, I only configure  full images so every time it is a new image, should I exit OUTLOOK before imaging?

 

Thank you

Peter, as you are making a disk backup of C: then the Backup Worker log is the one that will show what issue(s) are being encountered.  If you would like to zip up just those logs (or the host folder holding them) and post it to this topic via the File Upload option, I am happy to look at them for you.

If you are using Outlook and including its data in the backup, then any data being held by Outlook that is in memory, i.e. not written out to disk will not be captured, nor any changes written to disk after Acronis has created a VSS snapshot of the C: drive data.

Note: you can quickly get to the correct folder for the logs via the MVP Assistant as per the images below:  (then zip up just the last couple of logs).