[ATI2021] Excluding a folder from backup doesn't work, warrenty just 3 months?
Hi,
I can't exclude my onedrive folder from my data backup. As one file is in the personal vault of onedrive, the automatic backup hangs.
I tried to enter the path: D:\Users\myname\OneDrive manually after clicking the plus, finishing with an enter. It was not added to the exclusion list.
also, when clicking the plus, there are not the described 3 dots to navigate to the folder, that I want to exclude (see screenshot).
This clearly is a program error. I wanted technical support, but am not eglible anymore (see screenshot).
However, I bought the software in September 2021 and had therefore just 3 months of technical support?!? In the european union, you need to give warrenty for 2 years!
Hope to receive help in this forum and am trying to warn others.
Kind regards
Achim
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You're welcome. Glad it helped.
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