Why is the "remaining time" displayed ALWAYS so inaccurate?
For at least 40 minutes the remaining time of my current backup is showing 1m remaining.
I have been using versions of True Image Home and now Acronis Cyber Protect Home Office (who's the bright spark that decided on such a ridiculous name?) for almost a decade, and the remaining time has always been completely unreliable.
Whats the point of having it when its so wrong?
After all these years why hasnt this been improved?
Does anyone have an explanation as to why its so inaccurate?
Thanks
B R
This! A rather large cloud backup starts showing xxGB to back up, 4 hours remaining, then as time goes on, the backup eventually takes 4-5 days over a high speed connection. Now, for the past 13 hours, it says "Backing up 115.51 GB, 7 minutes remaining". NOTHING has changed in that 13 hours. I can see disk activity on my desktop, and nothing else is accessing my data drive. Also, a look at Task Manger show the app is working, so I am assuming the process is still actually running. But 7 minutes remaining for over 13 hours?
It does seem excessive; it could be explained, in part, by cleanup taking place - if there was a cleanup it will be listed under "activity" tab. I have long given up on taking any notice of the time estimates.
Ian
IanL-S wrote:It does seem excessive; it could be explained, in part, by cleanup taking place - if there was a cleanup it will be listed under "activity" tab. I have long given up on taking any notice of the time estimates.
Ian
One thing I notice with my backups (using ATI 2020) is that the time seems fairly accurate when I am backing up my OS drive, but is inaccurate when I am backing up my storage drive. I have always attributed this to being because I have my backups on the storage drive, and I'm guessing that, even though Acronis is excluding those files, it may be including them when calculating the time. I find the same behavior with Macrium Reflect 8.0.
Thank you both, IanL-S and pl1 for your observations. I sent a ticket in to Acronis Tech Support. I will post their reply here.
Another thing I have noticed:
I deleted my previous backup, which was a disk backup of my data drive. Then I created a new Cloud backup. This one is a Files and Folders backup. I just selected all of the folders on my data drive, and now I see that this backup is proceeding much faster than the same drive selected as a disk. I also notice that instead of times estimated to complete going up or remaining the same, that hour by hour I see the estimated time of completion going steadily down.
Sandy, how old was your original disk backup to the Cloud - that may have a bearing on this issue as Acronis made some changes in ATI 2021 to make backups perform better etc? Creating the new backup task will be using the new format to the cloud but perhaps the old one was using an earlier format?
Steve, my backup was recent. I do it every week.
Sandy Murrray wrote:Steve, my backup was recent. I do it every week.
Sandy, sorry but that wasn't my question... when was it originally first created? I doubt that you are creating a new full cloud backup every week!
Oh, yes, sorry, Steve. About three months ago.
Thanks for confirming Sandy, in that case your backup should be using the new format now used by Acronis and therefore should not have been giving you the issues originally reported as far as I understand.