I want to backup files, to USB HD, but not encrypted?
Hi people,
I just upgraded from ATI 2019 to Acronis Cyber Protect Home Office, and want to backup files, to USB HD, but not encrypted? I did a full clone but it appears encrypted, but with the file backup, I'd like to see them as just a data disk that I can see in my Altap Salamander.
Also, I'm new here but don't see any forum search feature.


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Thanks Ian! I'll look again.
One thing I found out, was that I had Acronis Cyber Protect Home Office (ACPHO) installed before upgrading from 2019, and even by putting the key in, it wasn't fully enabled. So I had to uninstall it, and download the upgraded version and install that, and now it appears fully enabled. I've got to try some cloning now.
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This is what I'm talking about. I just backed up my D: drive to G:, which is a USB Thermaltake BlacX docked HD. Instead of being able to see and use it, exactly as my D: drive looks, this is what i see now, which is useless to me, to access and easily use.
HOW can I do this, and have it look JUST like the D: drive, to file manager?
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Hi Melissa,
You need to double klick on the *.tibx file, it should then open (depending on your settings, you may need to provide the password set when you configured the backup task). On my Windows 10 PC it then opens in Windows Explorer, which is not what you want - I can configure Directory Opus so that it completely replaces Windows Explorer but have not done so. If it is a disks & partitions backup you can mount the backup as a drive, by right clicking on the *.tibx file and selecting, then moving the cursor over Acronis, and form the pop-out selecting "mount".
Ian
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I use a great 2 panel file manager called Altap Salamander, which is so good that I paid and registered it years ago. It replaces the long-defunct Norton Commander, if anyone remembers that.
I cant open that file with it.
I just want it to appear like my D: drive, with all the files visible - not in some weird hidden format.
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You could check you settings for Altap Salamander to see if there is a setting to replace Windows file manager. Not sure if that will get you where you wand, but otherwise I am out of ideas.
Ian
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But why is Acronis doing this - instead of just copying the D: drive verbatim?
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Melissa,
Acronis by design copies any selected data and in the case of a disk and/or partition backup partition structure, compresses all of this and writes it to a proprietary file format. This is expected behavior.
If you want an exact copy of your data then you should look at using a Sync application which can be used to setup files/folders to be synced (duplicated) to another disk or location.
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I cant even read what it wrote.
So Acronis was a poor choice for what I need? They call it True Image, and the 2019 version I had, used to do what I need.
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You could check you settings for Altap Salamander to see if there is a setting to replace Windows file manager. Not sure if that will get you where you wand, but otherwise I am out of ideas.
Ian
It won't even open with Windows 10 file manager.
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Melissa Brookstone wrote:IanL-S wrote:You could check you settings for Altap Salamander to see if there is a setting to replace Windows file manager. Not sure if that will get you where you wand, but otherwise I am out of ideas.
Ian
It won't even open with Windows 10 file manager.
This suggest the possibility that the program has not registered properly; I suggest trying a repair installation.
Ian
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I canceled Cyber Protect Home Office and got a refund, then downloaded 2019 again and ran a backup. Same thing! it made a cryptic file, instead of the way I used to just clone my HD and it LOOKED exactly like my HD! This is not the same product that I used to know and like. <SIGH>
NOW it's saying that I exceeded the max number of activations, so I guess it was only good for my old PC and not this one.
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Check out the following Knowledge Base document: 61162: Acronis True Image 2019: "You've exceeded the maximum number of activations for this serial number"
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Melissa Brookstone wrote:I canceled Cyber Protect Home Office and got a refund, then downloaded 2019 again and ran a backup. Same thing! it made a cryptic file, instead of the way I used to just clone my HD and it LOOKED exactly like my HD! This is not the same product that I used to know and like. <SIGH>
Melissa, all versions of Acronis True Image or Cyber Protect Home Office create a container archive file which can be opened in Explorer provided that Acronis is installed when making a backup.
If you Clone a disk to another disk drive, then you get a duplicate copy of the source disk created on the target disk drive. Cloning will always wipe the contents of the target disk drive so cannot be used if you are wanting to keep those contents.
See the link in my signature to a document giving a more comprehensive description of the differences between backup and clone.
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During the trial period now, for 2019, am I not allowed to clone my HD to the USB drive dock?
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See KB 2768: Trial version limitations of Acronis products - which confirms that clone from within Windows is not allowed but could be done via bootable rescue media.
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Steve Smith wrote:Melissa Brookstone wrote:I canceled Cyber Protect Home Office and got a refund, then downloaded 2019 again and ran a backup. Same thing! it made a cryptic file, instead of the way I used to just clone my HD and it LOOKED exactly like my HD! This is not the same product that I used to know and like. <SIGH>
Melissa, all versions of Acronis True Image or Cyber Protect Home Office create a container archive file which can be opened in Explorer provided that Acronis is installed when making a backup.
If you Clone a disk to another disk drive, then you get a duplicate copy of the source disk created on the target disk drive. Cloning will always wipe the contents of the target disk drive so cannot be used if you are wanting to keep those contents.
See the link in my signature to a document giving a more comprehensive description of the differences between backup and clone.
I was looking for a clone, which would look identical to my HD, but it won't see the target disk and won't let me click on both the C: and D: as sources.
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Steve Smith wrote:See KB 2768: Trial version limitations of Acronis products - which confirms that clone from within Windows is not allowed but could be done via bootable rescue media.
It shouldnt be a trial period. I'm supposed to own it. I just deleted it from the old PC but that didn't appear to change it.
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IanL-S wrote:Check out the following Knowledge Base document: 61162: Acronis True Image 2019: "You've exceeded the maximum number of activations for this serial number"
Melissa, as Ian advised you earlier, you need to resolve the activation issue to get your ATI 2019 out of trial mode. The document above shows how to do this.
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I got 2019 out of trial mode - thanks for that!
But now it's calling my C: and D: drives, the G: drive, which is the one I want to clone TO.
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Melissa, how exactly are you looking to clone here? If you are doing this from within Windows (using Acronis Active Clone) then all drive letters should be shown correctly, i.e. C: & D: etc.
If you are booting from Acronis rescue media, then drive letters can change because you are using a different OS which can see drive letters in a different order!
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No, I'm doing it within Windows. JUST trying to clone C: and D: to G: which is the docked USB drive, in a way that I can see it identically to C and D like I used to, without the .tib file stuff.
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Ok, if you are cloning from within Windows then see KB 61665: Acronis True Image 2019, 2020 and 2021: Active Cloning in Windows - which has a guide to follow. The important factor is to ensure you select the correct source disk which should be the lower numbered drive as compared to the target drive.
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But looking at my screen shot above, why is it calling C: / D: as G:?
That has me very concerned, saying it will clone G: to G:.
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Melissa, I don't see anything suggesting that Acronis is calling your C: & D: partitions G:
Your image shows you are selecting the entire source drive (1)Melissa2022 and have a destination drive of G: where both are selections for a Backup task, not for a Clone.
As per KB 61665: Acronis True Image 2019, 2020 and 2021: Active Cloning in Windows - there is no clone option on the panel shown in your image, you need to click first on Tools in the left column, then select the Clone tool from the new panel shown.
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If you look at the top of This Computer, it says that Melissa2022 is G:.
I'm also not sure why it shows 2 of them at the top there - one of them being called (1)Melissa2022.
I just tried the Tools - Clone, and it only seems to want to clone C: to G:
not both C: and D:
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Melissa, when you are looking at the items listed below This Computer, you are seeing the Backup task name (10)Melissa2022 and the destination for the task G:
Are C: and D: two separate disk drives? If so, the Clone cannot copy two drives to a single target drive. If it did, then it would copy C: to G: then wipe it out by copying D: to G:
Clone is always a 1:1 copy - 1 disk duplicated to 1 disk.
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I guess I was used to the old system with C and D both on one drive. Thanks.
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