Acronis true image 11- problem with creating backup image
Hello
I have Acronis True Image 11 Home.
When purchasing it in 2008, I had Windows Vista, so everything worked fine.
Now, I have a new computer with Windows 7, which is not compatible with True Image 11 .
I was told that there is an option to keep working with this version, from Boot CD.
That's indeed true, but not exactly, because backups are not always succeeds.
The problem is with the small 100MB partition in Windows 7, which saved for system.
In order to make a backup image on drive C (with the OS), I must select this small 100MB partition, together with C.
However, after pressing on "Proceed", the process takes only few seconds, and TIB file size created is only 2147KB.
I guess that the backup is actually ignoring drive C, and make the backup on the small partition only.
The question – what is the problem, and how it can be fixed?
Thank you
Pat,
I can't be wrong.
The disk divided into two partitions:
C- 299 GB for windows
D-631 GB for data
True Image shows three, as the third one is the hidden 100MB partition, saved for system.
Even if I make mistake with the letters, I can't missed the size
I know that Norton Ghost 15, automatically refer C and the 100MB as one partition.
It's a pity that True image 11 don't do that.
I wonder if the new 2011 version, Fixed that bug…
Avi,
There is an alternate TI Rescue CD available to you via your registration page. The link is titled "Bootable Media" and is an iso type file. Download and burn as an image onto a blank CD. This alternate has different drivers and other differences. It may or may not solve your issues with the backup creation but you will not know unless you try. More info about burning an iso can be found by clicking my signature link below and selecting item 2G from the index.
Version 11 is what it is and changes would be highly unusual--based on past history.
Thanks, GroverH
The bootable media which available in my account page is Build: #8101, Date: July 3, 2008
Is there any chance that this version will be different from the one I am using now?
yes, it will be different than the one you created from the installed version. Whether it will solve your issue, I do not know.
Ok, thanks.
I will try it.
One more question please-
What about True image 2011? Does it make the same problem, and separate between Drive C and the small 100MB partition?
Avi,
I am using 2011 on Win 7, and I have no problem backing up the system reserved partition and the C:\system partition, together or separately.
Thanks for this info, Pat
Anyway, I had downloaded the bootable media from my account, but unfortunately it's the same that I have already.
I think that there is no other choice, therefore I will have to upgrade into 2011 version
Acronis supporter told me, that I can ask a full refund (during 30 days), if the new version will cause me the same problems!
Avi,
Unless you had specifically downloaded the alternate iso in the past, the one you just downloaded is definitely not the same as the one you created from Windows. It may look the same but it is not. At least, try it and see if it works.
If you buy and register the 2011 version, this version also has an alternate iso which can be tried.
GroverH
Ok, maybe it's not the same, but I did try it, and this version caused the same problems.
Anyway I would like to ask, if there is a good guide (step by step) for TI 2011.
Actually, I need guide to three functions:
1. how to create a backup image
2. how to restore the image
3. how to verify an image
Here is a starter for you.
5 pictures on how to make a backup.
http://forum.acronis.com/forum/18125#comment-54935
(note image 3 shows how to choose the disk as a backup so all partitions are included in the backup)
(note image 2 shows how to choose only one partition for a very limited use backup)
(note image 5 shows how to include validation as part of the backup steps; and image 5 also illustrates how to turn off the default monthly validation.)
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Inside my signature link below, click on the green color link and
inside that link, click on the 3rd item which is "how to's".
This "how to" KB article lists a great deal of helpful information about 2011 including articles on backups and restores. Any time you spend reading those links would be helpful.
Remember, the type backup that offers the best chance (with the least effort) of a recovery to an old or new disk is a backup which includes all partitions including the non-lettered (hidden) or recovery partitions as illustrated in image 3 above.
many thanks GroverH
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Update:
Yesterday I made the upgrade to TI 2011–03–18
I installed it n my computer, and made a Bootable CD from the software.
Then I tried to make the first backup from the CD BOOT. (It was important for me to test if the Bootable disk functions well)
For the backup, I selected Drive C (with Windows) and the small 100MB partition which saved for system.
Unfortunately, it's the same like before. The process take a few seconds, and the TIB file created is about 2MB only
After that I tried to make the same backup from the software( installed on the computer). This time, everything worked fine. The process time took more than half hour, and the TIB file created is 14.8GB
In Acronis TI 2011 guide, I find the following:
When booting from the Rescue Media, you cannot perform backups to disks or partitions with Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems
Is it possible that something in my hardware disturb to create a backup from a bootable CD?
In Acronis TI 2011 guide, I find the following:
When booting from the Rescue Media, you cannot perform backups to disks or partitions with Ext2/Ext3/Ext4, ReiserFS, and Linux SWAP file systems
Does your system contains these type disks? Most user systems do not.
While in Windows, open Computer Disk Management and assign meaningful names to each partition but include the Windows drive letter as part of the volume name such as "Win7-C" or "Recovery-D" or "Data-E". The reason for doing this is that the Rescue CD is Linux based and may display your partitions with completely different drive letters. When booted from the CD, you must not use drive letters as the basis for your decisions. Use informtion such as volume names, disk serials, capacities, etc.
One procedure I would try is to again boot from the Rescue CD. Redo the disk/partition backup but checkmark the disk as the device to be backed up. The checkmark will cause all partitions to be checked and all partitions will be included in your backup. Should you need to perform restores in the future, this type backup (disk type of everything) will enable you to restore to an old disk or new disk or single partitions.
Having this type backup does no mean that all your backups must be this type (but it is OK if you do), you can still have backups of your single Windows partition. In your storage of backups, you should always have a reasonably current disk type backup but your backup storage can include backups of single partitions. A disk option backup does not limit what you can restore but does provide the most restore options. Having a disk option backup is not a limitation but an asset.
Version 2011 does offer an alternate ISO Rescue CD but I do not know whether your results will differ regarding a backup of the hidden partition. Neither CD should have any problem in creating a full backup of the entire disk.
It you have further questions, it might help if you were to post a screen capture of your Windows Disk Management graphical view to show how your disk is configured.
GroverH
Unfortunately, my English is quite poor, so I have a problem to exactly understand your explanation.
Anyway, here is the screen capture you asked.
I don't know how much it will help, because part of it is in Hebrew.
Hi Avi,
I guess we both have the same problem. As you look at your picture below, it shows
partition #1 as 100mb in size
partition #2 is Drive C
partition #3 is Drive D
Which partition has the word "active" ?
Is there anything more I can provide assistance with?
Thank you GroverH
I am happy to say that issue had solved.
The problem was that I have two 1 Tare disks, divided into exactly same size partitions.
Windows actually installed on C, but ATI gave the label C to E (which is empty).
Now I add to C the label "System", so I will be able to recognize it easily.
One more think please:
How to verify if the image valid? How to that when working with the software from Windows, and how to verify it from Bootable CD?
Avi,
Here is one publication from Acronis but it does not cover much detail.
http://kb.acronis.com/content/17612#
Validate manually from task GUI within Windows
https://kb.acronis.com/sites/default/files/content/2010/12/17612/valida…
Validate from explorer
https://kb.acronis.com/sites/default/files/content/2010/12/17612/valida…
Change monthly validation schedule
https://kb.acronis.com/sites/default/files/content/2010/12/17612/valida…
Validate when created
Set your task options so validation will occur each time the backup task is run.
https://kb.acronis.com/sites/default/files/content/2010/12/17612/valida…
Regular validation:Once a month
Monthly validation is turned on by default. User must turn of or change the monthly validation if it is not wanted.
https://kb.acronis.com/sites/default/files/content/2010/12/17612/valida…
To validate when booted from the Rescue CD, you can try this.
Boot from the CD and click on the Recovery option.
This should produce a window showing your disk backups.
Try to find your backup from that list but you may have to open the listing by clicking on the + sign.
If you find the backup file, then RIGHT click on the file name and choose the Validate option from the Right click context Window.
If you do not find the backup file listed, then click on the "Refresh Backup list" and let TI try to find your backup again.
This search should add more to your backup list for right click selection.
If you still do not find the backup file, then choose the Browse option and browse to your backup file. Again, right click on the *.tib file and choose validate. Unfortunately, I have found the right click option does not work--or at least not in my XP pro version of 2011-6696.
