Recovery
Salve,
non riesco a fare un Recovery da un Dell XPS 8950 in ambiente Acronis.
Se faccio partire da una USB allora funziona, sono mesi che aspetto una soluzione e Dell mi ha detto che il problema è di Acronis con i processori di 12. Generazione.
grazie per l’aiuto
Salvatore
Gentile IanL-S,
ho provato la nuova versione di ATI ma non funziona !
La mia USB di Acronis contiene i driver di Intel e non ci sono problemi. Quello che non funziona è il recovery in ambiente Acronis ed il recovery con Survival Kit.
Sono mesi che il supporto sta cercando una soluzione e aspetto ancora.
I tried the new version of ATI but it does not work !
My Acronis USB contains Intel drivers and there are no problems. What does not work is the recovery in the Acronis environment and the recovery with Survival Kit.
For months the support has been looking for a solution and I still wait.
Salvatore, sorry but what exactly is not working here?
How far into the Recovery process do you get?
Do you have an Acronis System Report (zip file) from a failed Recovery attempt?
Is the Acronis recovery media able to see your destination disk drive that you are recovering to?
The issue in the linked topic that Ian referenced earlier was a device driver problem due to the presence of drive(s) that used the Intel RST VMD drivers and which prevented the internal disk drive from being 'seen' in the rescue environment.
If you are able to see and select the target drive for recovery, then there is a different issue at work here!
Ciao Steve,
grazie della risposta.
Il mio problema:
- riesco a fare un Recovery solo da una USB Acronis, il resto niente!
Grazie mille
Secondo me tutto nasce dai nuovi processori Intel e dai driver che vanno caricati separatamente.
Perché non vengono caricati su interfaccia Acronis/ Windows?
Salvatore, if you are attempting to perform a recovery from the Acronis GUI running in Windows, then this will always require to restart the computer to perform the operation when the Windows OS disk is involved. That restart uses a minimal limited Linux kernel environment from which to run the Acronis recovery application (based on BusyBox Linux).
It is the Linux environment that has issues with more modern computers & hardware devices.
KB 46250: Acronis Linux-based Bootable Media: Troubleshooting USB HID Devices Detection Issues
KB 45330: Acronis Bootable Media Does Not Detect HDD, RAID or NIC
KB 45331: Acronis Bootable Media(Linux-based): Troubleshooting NIC Detection
If you create the 'Simple' version of Acronis bootable rescue media on USB media, then this creates Windows PE media using files & device drivers from the Windows Recovery Environment and has far better support for your hardware & devices.
Grazie Steve,
le tue info sono molto utili!
Domanda: Acronis non potrebbe correggere la sua applicazione Linux ?
Dell ha forse ragione se mi ha risposto che il problema è da Acronis.
Acronis are only using Linux as an emergency option for rescue media for users not able to create the media directly on their own PC. They can distribute a Linux based ISO image because there are no significant licensing costs etc.
Their primary focus for rescue media has been on using Windows PE since ATI 2018 but they cannot provide this as a ISO image because they do not have a license from Microsoft to do so, and they know that users can create this from within Windows without needing any other license than that for their Windows OS.
Most competitor backup applications also use Windows PE rescue media, not Linux, which is again created from within the application by their users.
Ciao Steve,
sei molto gentile e competente.
Io posseggo 3 XPS Dell:
1 XPS 8900, 1 XPS 8930 e 1 XPS 8950 nuovo.
con i primi due non ho assolutamente problemi con Acronis, solo con il nuovo!
Non mi resta altro che per il recovery utilizzare la USB Acronis e dimenticare ambiente Windows e Survival Kit !
Cosa ne pensi?
Ti ringrazio molto del tuo valido aiuto :-)
Hi Steve,
you are very kind and knowledgeable.
I own 3 Dell XPS:
1 XPS 8900, 1 XPS 8930 and 1 XPS 8950 new.
with the first two I have absolutely no problems with Acronis, only with the new one!
I just have to use the USB Acronis for recovery and forget the Windows environment and Survival Kit!
What do you think?
Thank you very much for your valuable help :-)
Salvatore, if your USB rescue media works for the XPS 8950, then the Survival Kit media should also work the same.
What you could do is to copy the boot.wim file from your USB working media to the Survival Kit (to replace the same file on that media). If you search for boot.wim on both media, you will find it in the Sources folder - that is the key file that provides the Acronis environment.
My YouTube video in my previous post shows how you could add a new entry to your Windows Boot Manager to be able to boot directly into the same Acronis rescue environment. For this option, copy the boot.wim file to a new folder, i.e. C:\Acronis on your main drive, then use EasyBCD to create the BCD entry pointing to that boot.wim file as shown in the video.
Steve,
ti farò sapere se riesco ad applicare i tuoi consigli.
Ciao Steve,
un passo avanti !
Adesso riesco a ripristinare anche dal Survival Kit ;-)
Ho messo il file f6vmdflpy-x64 nella partizione di avvio del disco.
Mi resta solo la soluzione del Recovery da ambiente Acronis/Windows .
A presto con i tuoi utili Tips.
Grazie
Steve Smith wrote:Salvatore, sorry but what exactly is not working here?
How far into the Recovery process do you get?
Do you have an Acronis System Report (zip file) from a failed Recovery attempt?
Is the Acronis recovery media able to see your destination disk drive that you are recovering to?
The issue in the linked topic that Ian referenced earlier was a device driver problem due to the presence of drive(s) that used the Intel RST VMD drivers and which prevented the internal disk drive from being 'seen' in the rescue environment.
If you are able to see and select the target drive for recovery, then there is a different issue at work here!
Ciao Steve,
mi hanno comunicato da Acronis che attualmente non esiste una versione che consente il ripristino da ambiente Windows 11 e devo attendere una nuova versione. Incredibile !
Tu conosci : EaseUS Todo Backup Free
Grazie dell'aiuto
Salvatore
they told me from Acronis that there is currently no version that allows recovery from a Windows 11 environment and I have to wait for a new version. Incredible !
You know: EaseUS Todo Backup Free
Thanks for the help
Ciao Salvatore, unfortunately many of the Acronis support front line people work from a support script without having a good understanding of the products they support!
Acronis only support using ACPHO with Windows 11 but don't tell you that earlier versions of ATI will continue to work with that OS.
As mentioned previously in this topic - the main issue is how you want to perform recovery, i.e. if you want to start this from the Windows 11 (or 10) desktop environment. Taking this approach will force a Windows restart into a Linux based recovery environment, which in turn has many known limitations.
All current versions of both ATI and ACPHO are fully capable of recovering a Windows 11 system when using Windows PE / RE recovery media to do so (as are lots of alternative backup & recovery applications from competitors to Acronis)!
Ciao Steve, io “da piccolo” ti devo dare pienamente ragione! Il supporto è molto debole.
Ho provato la nuova versione di ATI ma non funziona. Con il nuovo PC devo limitarmi a fare i Recovery tramite USB o Revival Kit, almeno per adesso. Utilizzo Acronis dal 2009 e successivi, sempre contento e rimango fedele e speranzoso che arrivi una versione che supporti i nuovi hardware.
Mi sei stato di aiuto e gentile, ciao
Salvatore
Salvatore, you may be interested in reading forum topic: Reflecting on a Post-ATI World where other users have discussed alternative solutions for their backup & recovery needs.