Skip to main content

Open Acronis Cyber Protect Home Office backup files

Thread needs solution

Hi,

After clicking on the Acronis backup file, Windows 10 reports:  "Internet security settings have blocked the file from opening" See screenshot  in attachment

How can I delete this Windows message and open the backup files Acronis Cyber Protect Home Office?

Thanks.

0 Users found this helpful

Edsel, welcome to these public User Forums.

Assuming that you have ACPHO installed on the computer where you are seeing this error message, then please see the following documents.

KB 36429: Acronis Software: exclude program folders and executables from antivirus and other security programs

KB 46430: Acronis Software: Making Acronis Products Compatible with Antivirus Software