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Delete backup from Acronis Cloud - nothing happens

Thread needs solution

I'm trying to delete backups from my Acronis Cloud console but whenever I select delete and confirm the deletion, a Window pops up saying "Deleting...", after a while the Window dissapears and the backup is still there. Already tried logging in/out, different browser, clear cache/cookies.

How to delete the backup?

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Comments: 488

Dear dxxSDZX,
We would recommend to try refreshing cloud location by clicking on the refresh button on the top right corner

Hello.

 

I had a very similar issue. I solved applying a backup protection plan to the machines the stuck backup was created, then backed up some files just for testing. After the backup were in there at cloud storage, I could delete everything with no problem.

 

Worth trying.

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
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Comments: 488

Dear Ewerson Araújo,
Thank you for the feedback. It would be helpful for dxxSDZX

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 0
Comments: 488

Dear dxxSDZX,
Can you please tell us was the problem resolved? If yes, what helped it?