Issues with adding Storage Node

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

Hello,

I am running Acronis® Backup & Recovery™ 10 Advanced Server Virtual Edition on Windows 2003 R2 SP2 and have a Windows XP SP3 workstation to serve as Storage Node. However, I have issues adding Storage Node (both using FQDN and IP address) via Management Console. Operation fails at "Adding the machine"

I get an error:

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Error
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Failed to add the storage node.
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Details
Code: 11,665,409(0xB20001)
LineInfo: 0xE2D74987541AB9DB;

Module: C:\Program Files\Acronis\StorageNode\StorageServer.exe
Message: Failed to save the Synchronization Manager settings.

Code: 1(0x1)
LineInfo: 0xA13569365E635022;

Message: Failed to save parameters of the management server where the machine is registered.

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This is very frustrating.

Wed, 03/30/2011 - 12:16
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 1

OK, usually I am not posting stuff to forums since most of the issues I resolve myself. I just resolved this one as well a min ago. The solution clearly shows that Acronis Team needs some serious modification to their installation guide. When one wants to run Acronis services under custom domain user accounts, you need to indicate which permissions on which registry paths we should grant in addition to making users members of special group or assigning special rights on certain hosts. Or do you expect that everyone runs these services under domain admin accounts?

I had to grant write permissions to a user running Acronis Management Server Service on MACHINE\SOFTWARE\ACRONIS registry hive on the machine being added as Storage Node, so the required info about management server could be written to the registry.

Wed, 03/30/2011 - 12:44