Acronis True Image will not detect WD HDD
Hello,
I recently purchased a 2TB WD Red Plus NAS Hard, WD20EFZX. I ran Acronis True Image Version 2019 I believe and under the "Clone Disk" tool it showed a lock and would not proceed. I then proceeded to upgrade to Version 2021, build 39230. The True Image would still not recognize the drive. I then plugged in a 1TB drive, WD10EFRX, and Acronis True Image Version 2021 recognizes it.
I still am running Windows 7 and I read the maximum drive space is 2TB.
Is this a bad drive or is there something else that can be done? I read that there is some exe file that Acronis can cause it to be detected.
Any thoughts?
Thanks a lot.
Sincerely,
Rick


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Rick please advise if you are using ATI 2019 or Acronis for WD. The latest build of Acronis for WD is more recent than any build of ATI 2019.
Ian
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Hi Steve and Ian
Thanks. Thanks for the reply. I'm using the same USB to ATA (now I forget what it is) for both drives and I am using Acronis True Image, 2021 build 39230. The drives are nearly identical as far as I can tell except for size. I did read somewhere that the 2.0TB has to be formatted for Windows to see it. I haven't given that try. I may just stick with the 1 TB.
Thanks again.
Best regards,
Rick
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