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Help please - H:\My folders_full_b40_s1_v11.tib file missing

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Could someone please help?

My backup isnt working because I am missing this file (somehow it was deleted)

H:\My folders_full_b40_s1_v11.tibH:\My folders_full_b40_s1_v11.tib

I have done all the re-installs and still can't get it to work.

Thank you so much

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Jenni, welcome to these public User Forums.

The missing file with a name ending with _v11.tib is not a real file but is a name used by Acronis when it encounters a network issue connecting to the destination location.

This issue has been around for some years with no obvious solution other than to resolve whatever the network issue is.

What version of Acronis are you using?  Is it ATI 2016 as per this forum or a different version?

Can you open the destination location for the failing backup task?

Has the destination location changed name or IP address?

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Hello Jenni.

I will move this to ACPHO because the issue isn't related with ATI2016.

We have sent you an email last day, please check it and reply to our support.

If you have any issues during the process please let me know.

Thanks in advance!

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Jenni Phillips wrote:

Thank you I've responded to the email

Hello Jenni!

Thanks for updating.

Cheers.