Disaster recovery of corrupted .tibx
Hi guys! I could need a little assistance here.
A customer came up to me and asked for help in restoring his Acronis backup image of his system drive. Turned out he hand deleted some of the older .tibx files in the backup folder to free up space. There are a couple of files left. From the size they could be full image backups. When trying to recover, Acronis let’s me select the partitions and date/ time for recovery, but when starting the actual recovery process, Acronis hangs completely. No error message or something.
when trying to validate the backup under windows, there is an error message that stats the backup is corrupt or I don’t have the rights.
My question, is there a way to recover whatever is left in these large .tibx files? Or does Acronis offer a paid service to recover a corrupt backup?
thanks! Any help is much appreciated!


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Hello Gustav!
We currently just offer the Pay per incident for Acronis Disk Director: https://www.acronis.com/en-eu/support/ppi/
I would suggest you to check the KB's provided by Steve, they are accurate regarding this situation.
Thanks!
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