hard disk has disappeared
Hello,
Because of a nasty virus I decided to do a recovery of an acronis backup (image tib). I use the German version of True Image Home 11. The recovery failed completely, I received a missing boot mgr message and therefore decided to reinstall windows (7, 64). After that I called up acronis again and thought I'd do a recoverxy not on the primary hard disk (c:) but on a second one (d:). I was hoping to get some information out of this recovery.
This second recovery attempt also failed: after an hour or so I had a message saying "recovery failed" (in German: "fehlgeschlagen"). I have no idea why. However, and here comes the real problem, my hard disk d: seems to have disapeared!! It is nowhere to be seen.
Anyone any idea what has happened here and how I could have access to my hard disk again.
Needless to say that I am more than reluctant to use Acronis software ever again.
Many thanks for your help.
Dear Joe,
Many thanks for your prompt reply. No, there is just one hard disk (1 TB) divided into two partitions: C and D. Right now, I can only see C (500 GB) whereas D is invisible. I have checked in Bios: the 1 TB is still shown so the D partition must be somewhere. As said, it has disappeared ever since I tried to do a recovery from an Acronis backup.
I am afraid that I do not know what you mean by MBR to C. Nor do I know how and why to use Recovery Media ISO. I am just an average user not an expert.
Any chance that you let me know how I should proceed when I simply want to have the status of my C partition back as it was about three weeks ago (which is when I did the last Acronis backup). I have just reinstalled Windows and would like to avoid having to install programs manually. I thought Acronis was just the right thing for this.
Many thanks for your help
Hi Leo
Don't worry abouy D now
When you created your image, did you image the whole terabyte DRIVE or just the C PARTITION ?
The Rescue Media ISO can be downloaded from your account when you registered your copy of TI.
Alternately, you create the Rescue Disk that you created when you first installed TI.
My current guess is that you lost your Master Boot Record (MBR) when you created only an image of the C PARTION. Therefore I suggest you restore the image to your C partition. Then reboot with your Win 7 install disk in the CD drive and select the repair option NOT THE INSTALL OPTION. This should rebuild your MBR and you should be OK
Then reboot with no disks in the CD drive
Dear Joe,
Thanks again for your help. Yes, I made a backup of partition C only (as I thought this would include the Windows operating system and everything that's part of it). I would like to do as you suggested: however, I have an Acer computer and it comes with three recovery disks only - not with a genuine Windows 7 DVD. The Acer recovery manager offers only two options: reinstall Windows completely or reinstall Windows and save the files of the partition. It does not offer the Windows 7 repair option.
Is there another solution for my problem ?
Thank you again.
Leo
Great Progress Leo
Google Win 7 Repair disk and you should find an ISO download of just the Repair section of the Win 7 installation disk. Create a bootable CD from this file using IMG Burn (Google, download and install program). Then boot from the repair disk ans Repair
Dear Joe,
What can I say? It worked !! Thank you so much for your time and support, it is greatly appreciated.
All the best.
Leo
Your quite welcome
Leo,
Just curious.
Reboot and press F8 during the bootup, The SafeMode type menu should appear and is one of the options listed
"Windows Recovery"?
If yes, choosing this may give you a repair option.