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Acronis True Image 2020 - Clone less than one minute remaining - cancelled job now pc will not boot on original drive

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I was attempting to clone a NVME 512GB drive to a expanded NVME 2TB drive, the clone progressed as normal until it hit the less than one minute remaining. After about 5 HRS in that state I cancelled the clone. Re-formatted the 2TB to wipe out what was done. Now my machine simply boots to the recovery panel, no errors just recovery panel. Windows is not able to fix the issue.

Looking on the internet it made me chase the UEFI partition. Not sure if this is the problem or not.

I tried the steps to bootrec /rebuildbcd, it comes back with 1 installation of windows, I type y to add installation to boot list and get "The system cannot find the path specified".

Searched the internet but cannot find anything that helps me to identify what is going on to fix the issue. I can see the windows drive using command prompt but always boot to the recovery panel.

The PC is a Dell 7920 it has three other 1 TB drives that are spanned for solving FEA solutions. I have removed those drives so only the 512GB drive remains. 

A question is can the Acronis product change the bios in any way during the clone? or is that isolated?

Any help to determine what is preventing it from booting would be appreciated.

T.

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Comments: 1727

Hello Anthony!

Welcome to the forum.

Please check the following KB's: 

https://kb.acronis.com/content/2931 ( make sure all the steps are followed properly ).

https://kb.acronis.com/content/45831

https://kb.acronis.com/content/45437

Thanks in advance!

 

To be bootable, the 2TB M.2 drive must be attached to an M.2 port on the motherboard. If it is in a USB adapter Windows will not allow the creation of a bootable operating system.

Out of abundant caution I prefer to create a backup, remove the old drive and install the new one, then do a recovery. Doing a clone and cancelling it before it completes can cause corruption to the operating system on the "old" drive to the extent that it become unbootable. That is why it is recommended that a backup be made before doing a clone.

have had the same problem starting back in sept of 2021. haven't cloned the drive since then. decided to try doing a differential backup yesterday and it did nothing. and even with this acronis left garbage on the system that required HP sure start to restart 3 times to clear the problem before the system came up.  have used tru image with no problem on my previous PC and 1 1/2 years on my current one. and both have/had an SSD. but the current SSD is M2.  but as I said it's not just a cloning problem but also a differential backup problem. 

thinking of trying a different product if there is no solution to this. have a perpetual license for truimage 2020.

 

my system is an HP elite 800 with win 10 pro  16gig memory, 512 SSD M-2