Can I change my tenant's information via API?
Hi Forum,
As mentioned on subject, I'm dealing with the problem about changing basic information of my tenant via Postman.
I created my new Partner named "Partner A", and new administrator user named "A.admin".
On the web console, I confirmed that A.admin can switch the management mode by toggling a toggle button(very simple). However, if I do this same thing via Postman, response says "access denied". Furthermore, It's not allowed to change very basic thing such as contact>firstname / contact>lastname thing...
I want to know how to solve this problem, and if more information is needed, please let me know.
I'm crying.
Thanks!
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Hello, Jose.
Thank you for kind replying.
I took a look at the link that you gave, but I don't think this kb covers modifying tenants information that I'm dealing with. I've already issued JWT token, made tenants, users via Postman.
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Hello!
Please also check the following user-guide, it may help:
- https://developer.acronis.com/doc/account-management/v2/guide/users/cha…
- https://developer.acronis.com/doc/account-management/v2/guide/offering-…
- https://developer.acronis.com/doc/account-management/v2/guide/users/cha…
Thanks in advance!
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Hello Jose,
Still not working, but I have a basic question.
Is an user able to update his/her own tenant info? If not, could you please explain why ?
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jmahn wrote:Hello Jose,
Still not working, but I have a basic question.
Is an user able to update his/her own tenant info? If not, could you please explain why ?
Hello!
The API works on a partner level and management not on a user level. Just partner administrators can manage it and edit the information: https://developer.acronis.com/doc/account-management/v2/guide/index
If you account meets that pre-requisite and you face issues, please raise a ticket with our support so our experts can guide you: https://kb.acronis.com/content/8153
Thanks in advance!
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