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Disk Backup Options Tab is Missing

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The entire Disk Backup Options section is missing.  Schedule, Backup scheme, Notifications, etc. are all gone.  Nothing changed recently on my machine but it's odd that an entire tab disappears.   This is Windows 10  and the latest version of True Image 2020.  I have a "perpetual license".  

Any suggestions?  Acronis support has provided zero help. 

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Richard, welcome to these public User Forums.

The first suggestion would be to perform a Repair Install if this has not already been done.

See KB 60915: Acronis Cyber Protect Home Office, Acronis True Image: repairing program settings - for more information.

Next, ensure that you are running ATI 2020 from an Administrator account as is required for it to work correctly.

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Richard Horwitz wrote:

Renaming the Database folder to Database.bak seems to have worked. 

Thanks for the help!

Hello!

Thank you for sharing what helped to workaround the issue.

Feel free to participate in the forum anytime you need.

Thanks in advance!