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Acronis Universal Restore cannot detect Dell Inspirion 16 Plus 7630 OS

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Hi, 

I am migrating to a new hardware from a Dell XPS 9570 to a Dell Inspirion 16 Plus 7630.

I am unable to boot due to new hardware changes thus i decided to use Universal Restore to assist in updating the drivers. 
However Universal Restore cannot detect the OS and the Samsung 980 Pro 2TB SSD is not listed.

It is should be about not giving the RST driver, however I have loaded the RST driver from the manufacturer website specified for the Dell Inspirion 16 Plus 7630.

I have faced the same issue for Bootable Media Builder even with adding the driver. However only when i used a Simple mode with the Dell Inspirion 16 Plus i was able to detect the Samsung 980 Pro SSD.

Does anyone have any resolution for Universal Restore to detect the OS. 

Thanks!

0 Users found this helpful

Seah, welcome to these public User Forums.

However only when i used a Simple mode with the Dell Inspirion 16 Plus i was able to detect the Samsung 980 Pro SSD.

The Simple version of rescue media uses files & drivers from the Windows Recovery Environment (WinRE) and you should have the same option with creating AUR media to also use WinRE to create it.

See forum topic: How to create ACPHO rescue media with AUR included where there are screen images of creating WinRE AUR media that works for both ACPHO and ATI.