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Acronis Home crashes

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Hi
Just reinstalled my windows xp
And now want to restore my backed up files
But acronis crashes after a few minutes after initialisation, even if idle.
I've uninstalled and reinstalled but not worked, can't browse backups via windows OS

My back ups are of files and folders, not drives
And on an external HD
I have Acronis True Image Home 2010 build 7160
Any help greatly appreciated as there is a lot of work in the backups
Thanks

0 Users found this helpful

Hello Roy,

Thank you for posting and welcome to the forum. I will do my best to assist you.

Unfortunately crash issues are difficult to resolve in the forum. I would really appreciate if you could contact our Support team with this report.

I am confident that we will be able to resolve it.

Please let me know if you need additional help.

Thank you.