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Recovery of a drive on new hardware partition issue

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I have tried all week to get help from support to no avail. 

I made a full backup of the smaller 125gb ssd, installed the new 2tb and recovered the backup. When I went to the Kb it told me that it would expand the partition to the size of the drive. if it is retaining the old partition info. I cant find the mistake I am making... help?

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Posts: 2
Comments: 1727

Hello Bobby,

Welcome to the forum.

Please note that we sent you an email regarding ticket number 06091614 a week ago, and our support team has not received any response. Kindly review your email and ensure that you reply to it.

Feel free to update the thread if you have any questions.

Best regards.

 

Bobby, welcome to these public User Forums.

It sounds to me that you are describing a known issue whereby Acronis is unable to or does not move the Windows RE (Recovery) partition to the end of the new larger drive space and thus you end up with effectively the same size partitions as you had on the original 128GB SSD.

Fortunately this is fairly easy to resolve yourself.

First - download a copy of the free MiniTool Partition Wizard application & install this.

Launch the new application and look at your new 2TB SSD to see the partition shown to the left of all the extra unallocated free space on the drive.

Select that partition (normally Windows RE) and then right-click and choose Move/Resize from the menu shown - a new smaller window / panel will be shown.

Click on the same partition and hold the left mouse button down - the cursor will be shown as a four way arrow - drag that selected partition to the right end of the new SSD to put all the unallocated free space to the left of the partition then click on the OK button. 

You can do the same operation for the C: OS partition but this time, click on the right edge of the partition - the cursor will show as a horizontal 2 way arrow with 2 vertical lines in the middle which you can drag to the right to increase the partition size to use the free space.

When you have the new SSD partitions looking as you want them, then click on the Apply button in the lower left corner of the application to make the changes stick.

Note: the application may need to do a restart to complete the above actions if the changes are to partition(s) that are locked by Windows.