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Regristration for support on my Acronis Account - True Image for Western Digital

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Dear all,

I am trying to link my Acronis True Image for Western Digital License to my online account because I am hoping for some support with my backups that are currently failing, but I cannot find the license key.

Please advise. Thank you.

Kind regards.

 

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Account.png 8.15 KB
License Key.png 28.27 KB
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Posts: 2
Comments: 1727

Hello!

We don't provide support for OEM versions.

In order to get support you must contact WD: https://kb.acronis.com/content/2201

Best regards.

However, if you post on the Acronis Cyber Protect Home Office forum you will find members of the Acronis user community who will be willing to help. Also, some of the Knowledge Base documents may be of assistance.

Make it clear in any post that you are using the WD OEM version and the build number.