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Granted Full Disk Access - Acronis Not Recognizing This

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Just installed the Acronis Cyber Protect Home Office. Using Mac Ventura 13.1. On startup it prompts you to grant full disk access. I did this. However, Acronis continues to prompt me to grant full disk access. Backups won't work What's up? Not a great experience with this trial if something is off right at the beginning. See screenshot showing full access has been granted.

Note: I already made the required changes on the system restore utility.

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Posts: 2
Comments: 1727

Hello!

Thanks for reaching out.

The issue is described in the following KB: https://kb.acronis.com/content/71484.

Please follow the KB instructions and raise a ticket with our support. Even if you are on a trial, we will assist you with the issue: https://kb.acronis.com/content/8153.

Best regards.