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Clone Disk Wizard loops on Disk Usage step Next button

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I'm using the Clone Disk Wizard with Acronis True Image for Crucial, having just bought a Crucial BX500 SSD.

I'm stuck in a loop at the Disk Usage step. I select "To Replace a disk on this machine" and click next and the ATI egg-timer comes up generally for quite a long time. When it goes away, the process hasn't moved on and I click the Next button again and the loop continues.

Very frustrating.

 

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Posts: 2
Comments: 1727

Hello!

I would advise you to contact directly the OEM provider as we don't support those versions: https://kb.acronis.com/content/2201

Best regards.

Is it possible to create a backup of the disk in question, then recover it to the new disk? Before cloning it is always best to create a backup first just in case things go pear-shaped.